Walk-in | ll Immediate hiring - Customer support - Freshers are welcome ll

Globiva; Gurugram District; On-site; INR 184,000 - 201,000; Full time

Job summary

Globiva in Gurugram is hiring for Profile- E-Commerce voice process. The role involves handling customer queries, resolving complaints via calls and chats, providing product and service information, troubleshooting issues, and following up with customers. Freshers and experienced candidates can apply.

12th pass eligible; graduation not required. Freshers salary 16,500 INR per month; experienced 18,000 INR per month. At least 6 months of experience preferred.

Qualifications

• Handle customer queries and provide information.
• Resolve complaints via calls and chats.
• Troubleshoot issues and follow up with customers.

Responsibilities

• Handle customer queries.
• Resolve complaints via calls and chats.
• Provide product/service information.
• Troubleshoot issues.
• Follow up with customers.

Skills

Customer queries

Complaint handling

Product information

Troubleshooting

Follow up

Education

12th pass

Graduation not required

Job description

Profile- E-Commerce voice process

Role & responsibilities -

• Handle customer queries
• Resolve complaints via calls and chats
• Provide product / service information
• Troubleshoot issues
• Follow up with customers

Preferred candidate profile -

• 12th pass are eligible / Graduation not required
• Freshers and experienced both can apply
• Freshers salary - 16500 /-, Experienced salary - 18000/-
• Atleast 6 months of experience is required .

Interested candidates can share there cv or call to -

HR MANTASHA 9876526081