Walk-in | Hiring For customer support ! Blended process ! Fresher and Exp !

Globiva; Gurugram District; On-site; INR 184,000 - 206,000; Full time

Job summary

Globiva invites applications for an E-Commerce voice process profile in Gurugram, Haryana. The role involves handling customer queries, resolving complaints via calls and email, and providing product or service information. You will troubleshoot issues and follow up with customers to ensure satisfaction.

The candidate should be a 12th pass with graduation not required; freshers and experienced candidates can apply. Freshers salary - 16500 - 17500/-, Experienced salary - 18000 - 18500/-.

Qualifications

• 12th pass eligible; graduation not required.
• Freshers and experienced candidates may apply.
• Freshers salary: 16500 - 17500/-, Experienced salary: 18000 - 18500/-.
• At least 6 months of experience is required.

Responsibilities

• Handle customer queries
• Resolve complaints via calls and email
• Provide product / service information
• Troubleshoot issues
• Follow up with customers

Education

12th pass eligible; Graduation not required

Job description

Profile- E-Commerce voice process

Role & responsibilities

• Handle customer queries
• Resolve complaints via calls and email
• Provide product / service information
• Troubleshoot issues
• Follow up with customers

Preferred candidate profile

• 12th pass are eligible / Graduation not required
• Freshers and experienced both can apply
• Freshers salary - 16500 - 17500/-, Experienced salary - 18000 - 18500/-
• Atleast 6 months of experience is required.