Walk-in | Limited Vacancy For Fresher

Tech Mahindra; Kolkata District; On-site; INR 185,000 - 226,000; Full time

Job summary

Tech Mahindra in Kolkata is seeking an Associate Customer Support to handle post-sales product inquiries and provide information to customers via call support. The role requires basic English plus Bengali/Hindi communication and is open to freshers and experienced candidates. Shift is 24x7 with rotational off-days.

Office location is Rajarhat, New Town, Kolkata. Aadhar and Pan cards, along with education marksheets, are among required documents for interview and onboarding.

Qualifications

• Basic English required; Bengali and Hindi communication skills essential.
• Education: Minimum HS Pass.
• Fresher and experienced candidates can apply.
• Work timing is 24x7 with rotational off-days (5 days working).

Responsibilities

• Handle customer service and post-sales product inquiries via call support.
• Provide information to customers using available tools and resources.
• Communicate clearly to resolve issues and ensure customer satisfaction.

Skills

Basic English

Bengali

Hindi communication

Education

HS Pass

Job description

Designation

• Associate Customer Support

Job Profile

• Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customers by leveraging available tools and information. Via Call Support

Job Type

• Full Time Permanent

Mandatory Criteria-

• Communication skill - Candidates must have Besic English & Good Bengali,Hindi communication skill. (Bengali mandatory)
• Education - Minimum HS Pass
• Experience Fresher & experienced both can apply
• Work Timing 24*7
• Week off Rotational (5 days working)

Interview Structure -

• HR round - General Checks - Face to Face Interview
• Training / Operations Round
• Client Round

Documents Required -

• Aadhar Card (Complete Date of Birth) Mandatory
• Pan Card - Mandatory
• Education Marksheets - Mandatory
• Experience Letter, Offer Letter, Pay slips – Applicable for Experience Candidates

Salary and Benefits

• TCTC 205830 , Monthly In hand 12,442.

Interview Details

• Office Address - Rajarhat, DLF 2, Tower C, 1st Floor, New Town, Kol – 156
• Interview Timing- 11.30 am to 4.30 pm
• Date- Every Monday to Saturday
• Do Contact_ Shalini
• Contact No. 7003193945