WALK-IN Interview Email handling

Tech Mahindra; Mumbai; On-site; INR 279,000 - 301,000; Full time

Job summary

Tech Mahindra in Chandivali (Mumbai) is hiring for an Email Process role. You will handle customer queries and complaints via email, manage escalations related to CIBIL issues, and coordinate with internal teams to ensure timely, accurate resolutions.

We seek graduates with banking email process experience (2+ years). Walk-in interviews at the Chandivali address are open for immediate joiners; 5-day working week with 2 rotational offs.

Qualifications

• Graduate with 2+ years experience in Banking Email Process.
• Ability to handle customer queries via email.

Responsibilities

• Handle customer queries & complaints via email
• Manage escalations related to CIBIL issues
• Coordinate with internal teams for resolution
• Ensure timely & accurate resolution of customer concerns
• Maintain quality and process guidelines

Skills

Email handling

Customer service

Escalation management

Education

Graduate

Job description

Tech Mahindra | Chandivali

Email Process

• Eligibility: Graduate 2+ Year Banking Email Process Experience

• Roles & Responsibilities:

• Handle customer queries & complaints via email
• Manage escalations related to CIBIL issues
• Coordinate with internal teams for resolution
• Ensure timely & accurate resolution of customer concerns
• Maintain quality and process guidelines

• In-Hand Salary:

• 24 Months 25K
• 37+ Months 27K

• 5 Days Working | 2 Rotational Offs

• Walk-in Interview: Tech Mahindra,BPS, Oberoi garden Estate, wing I , 4th Floor, IT Building, off saki vihar road, Chandivali, Andheri East.

• Immediate Joiners Preferred