Mega Walk In Drive | Tech Mahindra

Tech Mahindra; Dadri; On-site; INR 200,000 - 300,000; Full time

Job summary

Tech Mahindra in Dadri, Uttar Pradesh invites freshers and experienced candidates to join our Customer Service Profile for a Voice Process. You will handle customer queries, provide product information, and resolve issues with a focus on first-contact resolution.

We value clear communication, professionalism, and a willingness to learn. Roles require 5 days of work with rotational shifts and immediate joining is preferred. Graduate or undergraduate candidates can apply.

Qualifications

• Good communication skills required.
• Undergraduate or Graduate degrees eligible.
• Fresher and experienced candidates welcome.
• Salary depends on communication skills, interview, and experience.

Responsibilities

• Resolve customer queries within stipulated time frame.
• Resolve customer complaints.
• Demonstrate excellent product knowledge to enhance support.

Skills

Good communication skills

Education

Undergraduate

Graduate

Job description

Hello Candidates,

Join our team at Tech Mahindra!!

We are hiring for Customer Service Profile for a Voice Process.

Roles and Responsibilities

• Responsible for resolving queries of customers within stipulated time frame.


• Resolving customer complaints.


• Possessing excellent product knowledge to enhance customer support.

Eligibility

• Good communication skills is required.


• Undergraduate & Graduate both can apply.


• Fresher & experienced candidates can apply.


• Salary will depend on communication skills, interview and previous experience.


• 5 days working with rotational shifts and off.


• Immediate joiners are required.