Walk-in | International Ticketing Executive

Onkar International; New Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

Onkar International in Delhi is seeking an experienced International Ticketing Executive to manage ticketing operations using Amadeus and Galileo systems.

The role requires 3–4 years of international ticketing experience, strong GDS knowledge, and expertise in PNR creation, issue, cancellation and refunds. You will ensure accurate records and provide excellent client service.

Qualifications

• 3–4 years of international ticketing experience.
• GDS knowledge with Amadeus or Galileo.
• Familiarity with IATA standards and fare filings.

Responsibilities

• Manage international ticketing operations using Amadeus, Galileo systems.
• Handle PNR creation, issuance, cancellation, rescheduling, refunds, fares & fare filings.
• Provide exceptional customer service to clients through effective communication.
• Maintain accurate records of transactions and updates in the system.
• Ensure timely resolution of client queries and issues related to travel bookings.

Skills

GDS knowledge

International ticketing

PNR management

Customer service

Tools

Amadeus

Galileo

Job description

Roles and Responsibilities

• Manage international ticketing operations using Amadeus, Galileo systems.
  
• Handle PNR creation, issuance, cancellation, rescheduling, refunds, fares & fare filings.
  
• Provide exceptional customer service to clients through effective communication.
  
• Maintain accurate records of transactions and updates in the system.
  
• Ensure timely resolution of client queries and issues related to travel bookings.
  

Desired Candidate Profile

• 3-4 years of experience in International Ticketing with GDS knowledge (Amadeus/Galileo).
  
• Proficiency in IATA standards and regulations for international air transportation.
  
• Strong understanding of PNR management processes including creation, issuance, cancellation, rescheduling, refunds, fares & fare filings.