Walk-in || Infosys BPM is Hiring - Service Desk (L1 Support)

Infosys BPM Ltd.; Pune District; On-site; INR 250,000 - 400,000; Full time

Job summary

Infosys BPM Ltd. in Pune invites candidates for a Walk-In Drive for Service Desk roles. We are seeking service-focused professionals with 1-4 years of experience, ready to deliver customer excellence in a global leadership environment. The open role requires full-time graduates, ability to work 24x7 shifts, and familiarity with Microsoft tools and ServiceNow, with an on-site interview at Infosys BPM Limited, Hinjewadi, Pune.

Qualifications

• No backlogs; degree certificate required.
• Full-time graduate with recognised degree.
• Willingness to work in 24x7 rotational shifts.

Responsibilities

• Provide Service Desk support to end users and resolve incidents.
• Collaborate on network issues including VPN, TCP/IP, and OSI layers.
• Utilise ServiceNow ticketing tool to log, assign and track tickets.
• Coordinate with cross-functional teams to ensure timely resolutions.

Skills

Outlook

Windows OS

Teams

OneDrive

Active Directory

Application Support

ServiceNow

Education

Bachelor's degree

Tools

ServiceNow Ticketing Tool

VPN

TCP/IP

OSI model

Job description

Walk-In Drive @ Infosys BPM Launch Your Career in Service Desk!

Interview Location: Pune

Job Location: Pune

Who We Are Hiring

We're on the lookout for Service Desk expertise (1-4 year experience) who are enthusiastic and have a passion for customer excellence. If you're looking to grow with a global leader, this is your chance to start strong!

Open Roles:

Service Desk

Required Skills:

• Support Microsoft tools: Outlook, Windows, Teams, OneDrive, Active Directory, Application Support, ServiceNow Ticketing Tool.
• Collaborate on network issues including VPN, TCP/IP, and OSI models.
• Any Full-time Graduate (No backlogs, must have degree certificate).
• Ability to handle 24x7 rotational shifts

WALK-IN DETAILS

Date: 22nd October 2026 (Thursday)

Time: 10:00 AM - 01:00 PM

Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057.