Walk-in || Infosys BPM is Hiring for Service Desk - Freshers

Infosys BPM Ltd.; Pune District; Presencial; INR 300.000 - 400.000; Tempo integral

Resumo da vaga

Infosys BPM Ltd. in Pune invites fresh graduates to join the Service Desk as Technical Process Executive (Freshers). This full-time role is based on-site at Hinjewadi with 24x7 shift rotation.

You will provide first-level support to global clients by phone and email, resolving technical issues and logging tickets. Qualifications include any full-time graduate and fresher status. You should be comfortable with VPN, Office 365, Active Directory, Windows OS, networking, and Office productivity

Qualificações

• Fresher welcome; any full-time graduate with degree certificates and marksheets.
• Willing to work in 24x7 shift rotation and full-time on-site role.
• Strong communication skills for interacting with global clients.

Responsabilidades

• Provide support to global clients via calls and email.
• Troubleshoot technical issues including VPN, drivers, O365, Active Directory.
• Handle operating systems and basic networking tasks.
• Manage Microsoft Office and other productivity tools.
• Work on ticketing tools and log/track issues.
• Analyze issues and provide timely, effective resolutions.
• Maintain high customer satisfaction in all interactions.

Conhecimentos

Technical support

VPN

Active Directory

Office 365

Windows OS

Email support

Formação

Graduate degree (any stream)

Ferramentas

Ticketing tools

Descrição da vaga

Walk-In Drive @ Infosys BPM is Hiring for Service Desk - Freshers

Interview Location: Pune

Job Locations: Pune

Position: Technical process Executive Service Desk (Freshers)

Experience: Fresher

Qualification: Any Full-Time Graduate (15 years of formal education - Must have degree certificates and Marksheets)

Work Model: Full-Time | 100% Work from Office

Shift: 24x7 Shift Rotation

Key Responsibilities:

• Provide support to global clients via calls and email
• Troubleshoot technical issues including:
• VPN, Drivers, O365, Active Directory
• Operating systems and basic networking
• Microsoft Office and other productivity tools
• Work on ticketing tools.
• Analyze issues and provide timely, effective resolutions
• Ensure a high level of customer satisfaction in all interaction

WALK-IN DETAILS

Date: 22nd October 2026 (Thursday)

Time: 10:00 AM - 01:00 PM

Venue: Infosys BPM Limited, Ascendas International Tech Park SEZ, PH-III, Plot No.18, International Tech Park, Rajiv Gandhi Info Park, MIDC, Phase III, Hinjewadi, Pune-411057