Walk-in | Front Desk Manager

Koiner Properties; Kondapur; On-site; INR 300,000 - 600,000; Full time

Job summary

Koiner Properties seeks a professional Front Desk Manager to oversee daily front office operations, coordinate employees, and handle visitors in a proactive manner.

The role entails managing attendance, scheduling, communications and administrative tasks to ensure smooth office functioning and timely reporting. Experience in real estate is a plus, and the candidate should maintain a professional appearance and strong interpersonal skills.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 1–3 years in front office/administration.
• Strong communication skills, both verbal and written.
• Proficient with MS Office, Excel and Google Sheets.
• Organized with the ability to multitask and prioritize.
• Experience in real estate is a plus.

Responsibilities

• Welcome and assist clients, visitors, and guests professionally.
• Manage daily front office operations and admin tasks.
• Coordinate between employees, departments, clients, and management.
• Maintain attendance, schedules, and meeting room bookings.
• Prepare daily/weekly administrative reports and records.
• Ensure confidentiality and professional conduct in the office.

Skills

Excellent verbal and written沟

Strong organizational multitasking

Professional appearance interpersonal

Handle employees, clients, visitors

Time management problem solving

Real estate industry experience

Education

Bachelor's Degree

Tools

MS Office

Excel

Google Sheets

Email communication

Job description

JOB DESCRIPTION FRONT DESK MANAGER

Job Summary

We are looking for a professional, well-organized, and proactive Front Desk Manager (FDM) to manage daily front office operations, employee coordination, visitor handling, administrative activities, and internal communication.

The candidate will be responsible for maintaining office discipline, ensuring smooth day-to-day operations, and coordinating between employees, departments, clients, and management.

Key Roles & Responsibilities

1. Front Desk Operations

• Welcome and assist clients, visitors, channel partners, and guests professionally.
• Handle incoming calls, emails, enquiries, and appointments.
• Maintain visitor entry and exit registers.
• Ensure the reception area and meeting rooms are organized and presentable.
• Coordinate client meetings with the respective sales representatives.

2. Employee Attendance & Discipline

• Monitor daily employee reporting times and attendance.
• Maintain late-coming, permission, and leave records.
• Ensure employees follow company dress code and grooming standards.
• Report attendance irregularities to the HR Department.
• Ensure employees follow office rules and management instructions.

3. Daily Employee Coordination

• Maintain employee daily work schedules and movement registers.
• Track employees going for site visits, client meetings, and other official activities.
• Coordinate with department heads regarding employee availability.
• Collect daily work updates from the respective teams.
• Communicate important management announcements to employees.

4. Administrative Responsibilities

• Maintain office stationery, supplies, and inventory records.
• Coordinate with housekeeping and maintenance staff.
• Ensure office equipment and facilities are functioning properly.
• Maintain important office documents and administrative records.
• Coordinate with vendors for office-related requirements.

5. Client & Meeting Management

• Schedule appointments for clients and management.
• Coordinate conference room bookings and meeting arrangements.
• Inform the respective employees about scheduled meetings.
• Maintain records of client visits and meeting schedules.
• Ensure visitors receive proper assistance without unnecessary delays.

6. Reporting & Documentation

• Prepare and maintain daily attendance reports.
• Update employee movement and site visit tracking sheets.
• Maintain daily visitor and enquiry reports.
• Prepare weekly administrative reports for management.
• Maintain Google Sheets and other office records accurately.
• Ensure all assigned reports are submitted within the given timelines.

7. Internal Communication

• Act as a communication bridge between employees, HR, and management.
• Communicate official notices, circulars, and meeting reminders.
• Follow up with employees regarding pending administrative requirements.
• Maintain confidentiality of company and employee information.

Required Skills & Qualifications

• Any Bachelor's Degree.
• Minimum 1–3 years of experience in front office management, administration, or a similar role.
• Excellent verbal and written communication skills.
• Proficiency in MS Office, Excel, Google Sheets, and email communication.
• Strong organizational and multitasking abilities.
• Professional appearance and interpersonal skills.
• Ability to handle employees, clients, and visitors effectively.
• Good time management and problem-solving skills.
• Experience in the real estate industry will be an added advantage.

Daily Reporting Responsibilities

The Front Desk Manager must submit the following updates to HR/Management:

1. Daily employee attendance and late-coming report.
2. Employee permissions and leave updates.
3. Employee site visit and movement tracking sheet.
4. Daily visitor and client enquiry report.
5. Meeting and appointment schedules.
6. Office maintenance and inventory requirements.
7. Pending administrative tasks and follow-up status.

Key Performance Indicators (KPIs)

• Accuracy of attendance and administrative records.
• Timely submission of daily reports.
• Effective employee and visitor coordination.
• Proper maintenance of front office operations.
• Timely communication of management instructions.
• Professional handling of clients and visitors.
• Compliance with company administrative procedures.

Expected Professional Standards

The Front Desk Manager is expected to demonstrate punctuality, professionalism, confidentiality, accountability, and effective communication at all times.

The role requires active coordination with all departments to ensure smooth office operations and timely execution of management instructions.

HR Department
KOINER PROPERTIES