Walk-in | Firstsource is Hiring | International Voice Support |UK Telecom

Firstsource; Bengaluru; On-site; INR 240,000 - 360,000; Full time

Benefits offered by this job

Two-Way Cab Provided

Performance-Based Incentives

International Work Environment

Career Growth Opportunities

Job summary

Firstsource Solutions Limited in Bangalore is hiring for International Voice Support (UK Telecom Process). You will handle UK telecom customer interactions via voice support, resolve queries, and deliver courteous service while meeting quality standards. Freshers and experienced candidates may apply.

Excellent English verbal communication, basic computer skills, and ability to work in rotational shifts are required. Two-way cab is provided and incentive opportunities are available.

Qualifications

• Excellent English verbal communication is mandatory.
• Good typing skills and basic computer knowledge required.
• Willingness to work in rotational shifts and rotational week offs.

Responsibilities

• Handle customer interactions for UK Telecom customers via voice support.
• Resolve customer queries and provide effective solutions.
• Deliver exceptional customer service while maintaining quality standards.
• Accurately document customer interactions.
• Meet performance and productivity targets.
• Upsell relevant products and services based on customer requirements.

Skills

English communication

Typing

Computer basics

Willingness to work shifts

Education

12th pass or Graduation eligible

Job description

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Role & responsibilities

Firstsource is Hiring - International Voice Support (UK Telecom Process)

Location

Bangalore

Shift

Rotational Shifts & Rotational Week Offs

Facility

Two-Way Cab Provided

Job Description

• Handle customer interactions for UK Telecom customers via voice support.
• Resolve customer queries and provide effective solutions.
• Deliver exceptional customer service while maintaining quality standards.
• Accurately document customer interactions.
• Meet performance and productivity targets.
• Upsell relevant products and services based on customer requirements.

Eligibility

10th Pass / 12th Pass / Graduates Eligible
Freshers & Experienced Candidates Can Apply
Excellent English Verbal Communication is Mandatory
Good typing skills and basic computer knowledge required
Willingness to work in rotational shifts and rotational week offs

Benefits

Two-Way Cab Facility
Performance-Based Incentives
International Work Environment
Career Growth Opportunities

• B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
• Please bring the original physical copy of any of your identification documents for verification.
• Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer

Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.