1. Executive & Administrative Support
- Manage the daily schedule, appointments, meetings, and calendar of the Director.
- Coordinate and prioritize meetings and appointments.
- Prepare meeting agendas, presentations, documents, and reports as required.
- Maintain confidential records and management-related documents.
- Handle day-to-day administrative activities on behalf of management.
2. Communication & Coordination
- Handle emails, calls, messages, and correspondence for the Director.
- Coordinate with different departments including Sales, Purchase, Production, Accounts, HR, Dispatch, and Quality.
- Communicate with customers, suppliers, dealers, consultants, and other business associates.
- Ensure timely follow-up on important communication and pending activities.
3. Meeting Management
- Schedule internal and external meetings.
- Prepare meeting notes/MOM and circulate them to concerned team members.
- Follow up on action points and ensure timely completion.
- Coordinate meetings with customers, vendors, government departments, and other stakeholders.
4. Documentation & Reporting
- Prepare and maintain MIS reports, summaries, statements, and presentations.
- Maintain important company and management records.
- Assist in preparing quotations, letters, reports, official correspondence, and other documents.
- Maintain proper filing and documentation of important records.
5. Follow-Up & Task Monitoring
- Track important tasks assigned by management.
- Follow up with respective departments for pending work.
- Maintain a daily/weekly task tracker for management.
- Highlight delays, pending approvals, and critical issues to management.
6. Travel & Event Coordination
- Coordinate travel arrangements, hotel bookings, transportation, and itineraries for management.
- Assist in organizing exhibitions, conferences, meetings, company events, and business visits.
- Coordinate with event organizers and external agencies when required.
7. Business & Management Support
- Assist management in preparing business-related information and presentations.
- Coordinate with Sales & Marketing teams regarding important customer follow-ups.
- Assist in tender, quotation, order, and documentation follow-ups wherever required.
- Support management in special projects and assignments.
Required Skills
- Excellent communication and interpersonal skills.
- Strong coordination and follow-up skills.
- Good knowledge of MS Word, MS Excel, PowerPoint, and Outlook/Email.
- Excellent documentation and drafting skills.
- Strong organizational and time-management abilities.
- Ability to handle confidential information professionally.
- Ability to multitask and work under deadlines.
- Professional personality with a positive and proactive approach.
- Good English communication, both written and verbal.
Educational Qualification
- Graduate in any discipline.
- MBA/PGDM or relevant certification will be an added advantage.
Experience
- 25 years of experience as an Executive Assistant, Personal Assistant, Management Coordinator, or similar role.
- Experience in a manufacturing, medical equipment, healthcare, or corporate environment will be preferred.
Key Performance Indicators (KPI)
- Timely completion of management-assigned tasks.
- Effective meeting and calendar management.
- Timely follow-up and closure of pending activities.
- Accuracy and quality of documentation.
- Response time for important communications.
- Effective coordination between management and departments.
- Confidentiality and professional handling of information.
Personal Attributes
- Responsible and dependable.
- Presentable and professional.
- Proactive and solution-oriented.
- Attention to detail.
- Good decision-making and prioritization ability.
- Comfortable working with senior management and multiple departments.