Walk-in drive for internation Customer Service Representative

HCL Technologies Limited; Chennai; On-site; INR 180,000 - 260,000; Full time

Job summary

HCLTech is hiring for an International contact Center (Voice Process - Inbound). Designation: Associate/ Analyst with 0–5 years experience. Education: 12th Pass or Any Graduate / Postgraduate; freshers with BTech/BE not eligible. Walk-in on 11 & 12 November 2026, 11 AM–3 PM, HR Monica. Carry government ID and updated CV.

Respond to queries via voice and written channels, handle inquiries about products, services, and accounts, and maintain records in internal systems.

Qualifications

• Fresher or 0–5 years of experience in international voice process or customer support.
• Good written and verbal English with ability to handle client queries.

Responsibilities

• Respond to client queries via voice and written communication, providing timely resolutions.
• Handle inquiries related to products, services, and client accounts.
• Manage multiple client queries efficiently using workflow tools.
• Maintain accurate records of customer interactions in internal systems.
• Collaborate with internal teams to resolve client issues effectively.
• Ensure client satisfaction with service excellence and a customer-first approach.

Skills

Communication skills

Customer service

Education

12th Pass / Any Graduate / Postgraduate (Freshers with BTech/BE will not be eligible)

Job description

HCLTech is hiring for International contact Center for Fresher and Experienced candidates.

Walk-in Drive Details:

Date: 11 & 12 November 2026

Time: 11 AM - 3:00 PM

HR Contact Name: Monica

Please carry anyone Government ID proof and update CV.

Job Description International contact Center (Voice Process - Inbound calls)

• Designation: Associate/ Analyst
• Experience: 0-5 years in International Voice Process
• Education Eligibility: 12th Pass / Any Graduate / Postgraduate (Freshers with BTech/BE will not be eligible)

Key Responsibilities:

• Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
• Handle inquiries related to products, services, data, and client accounts
• Manage multiple client queries efficiently using workflow tools
• Maintain accurate records of customer interactions in internal systems
• Collaborate with internal teams to resolve client issues effectively
• Ensure client satisfaction with service excellence and a customer-first approach