Walk-in | Customer Service Representative

HCL Technologies Limited; Navalur; On-site; INR 260,000 - 380,000; Full time

Job summary

HCLTech is hiring for an International contact Center on 14 Nov 2026. This role involves inbound voice process work at Sholinganallur and Ambattur—Chennai, with walk-in details in the notice. The ideal candidate has 1–3 years of international voice process experience and education up to postgraduate level.

Work location is in Chennai, with designation as Associate/ Analyst in an inbound process for Retail Banking Mortgages & Consumer Lending. 12th pass or graduates are eligible.

Qualifications

• 1–3 years of experience in international voice process or customer support.
• Proficient in handling inbound calls and written communications.
• Must have basic data entry and documentation skills.

Responsibilities

• Respond to client queries via voice and written communication, ensuring accurate resolutions.
• Handle inquiries related to products, services, data, and client accounts.
• Manage multiple client queries using workflow tools and maintain records in internal systems.
• Collaborate with internal teams to resolve client issues and ensure customer satisfaction.

Skills

Inbound voice process

Customer service

Written communication

Team collaboration

Education

12th Pass / Any Graduate / Postgraduate

Job description

HCLTech is hiring for International contact Center on 14 Nov 2026 Saturday (Inbound calls)

Walk-in Drive Details:

Date: 14 Nov ,2026 - Saturday

Location: HCLTech Navallur ETA 3 ,Sandhya Infocity next to VIVIRA MALL.

Time: 10AM - 2:30 PM

HR Contact Name: Judith

Please carry anyone Government ID proof.

Job Description International contact Center (Voice Process - Inbound calls)

Work Location: Sholinganallur and Ambattur -Chennai, India

Business Unit: Retail Banking Mortgages & Consumer Lending

• Designation: Associate/ Analyst
• Process: Inbound Call
• Experience: 1-3 years in International Voice Process
• Education Eligibility: 12th Pass / Any Graduate / Postgraduate

Key Responsibilities:

• Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
• Handle inquiries related to products, services, data, and client accounts
• Manage multiple client queries efficiently using workflow tools
• Maintain accurate records of customer interactions in internal systems
• Collaborate with internal teams to resolve client issues effectively
• Ensure client satisfaction with service excellence and a customer-first approach

Regards

Judith