Walk-in Drive || 16th-17th November ,26 || International Voice Process || Noida

HCL Technologies Limited; Dadri; Sur place; INR 200 000 - 300 000; Plein temps

Résumé du poste

HCLTech is seeking Associates/Analysts for inbound international voice process in Noida. 1–3 years experience in international voice process preferred. Mandatory qualifications include strong problem-solving, multitasking, and effective voice and written communication with clients.

Position involves handling product/service inquiries, data-related questions, and client accounts. Work will require collaboration with internal teams to resolve issues and maintain records with a customer-first

Qualifications

• Strong problem-solving mindset.
• Ability to multitask and deliver results both individually & as part of a team.
• Respond to client queries via voice & written communication, ensuring accurate and timely resolutions.

Responsabilités

• Handle inquiries related to products, services, data, and client accounts.
• Manage multiple client queries efficiently using workflow tools.
• Maintain accurate records of customer interactions in internal systems.
• Collaborate with internal teams to resolve client issues effectively.
• Ensure client satisfaction with service excellence and a customer-first approach.

Connaissances

Strong problem-solving mindset

Multitasking and teamwork

Client communication (voice & written)

Description du poste

HCLTech is Hiring for International Voice Process

Dates: 16th-17th November ,26

Timing: 11:00 AM - 2:00PM

Work Location: Noida

Please carry:2 Updated Resume1 Passportsize1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

We are hiring Associa tes/ Analyst for our Inbound Calling Process (No Sales, No Upselling, No Cross-Selling).

Designation: Asso ciate/Analyst Process :Inbound Calling

Experience: 1-3 years in International Voice Process Education

Mandatory Qualifications

• Strong problem-solving mindset
• Ability to multitask and deliver results both individually & as part of a team
• Respond to client queries via voice & written communication, ensuring accurate and timely resolutions.

Handle inquiries related to products, services, data, and client accounts Manage multiple client queries efficiently using workflow tools Maintain accurate records of customer interactions in internal systems Collaborate with internal teams to resolve client issues effectively Ensure client satisfaction with service excellence and a customer-first approach