Customer Service Executive

IGT Solutions; Gurugram District; On-site; INR 250,000 - 400,000; Full time

Job summary

IGT Solutions is seeking a Customer Service Executive to handle international client communications via chat and email, ensuring timely and professional issue resolution. The role includes working evenings in a US shift and rotating Monday to Friday.

Candidates should demonstrate strong communication and customer service skills and be comfortable with a fast-paced environment. Based in Gurugram, the role offers exposure to multi-channel support and opportunities to improve customer satisfaction

Responsibilities

• Provide customer support through chat, email, and non-voice processes for international clients.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Work on rotational shifts including evenings (US shift) from Monday to Friday.

Job description

Roles and Responsibilities

• Provide customer support through chat, email, and non-voice processes for international clients.
  
• Handle customer inquiries and resolve issues in a timely and professional manner.
  
• Work on rotational shifts including evenings (US shift) from Monday to Friday.
  

Skills highlighted with " " are preferred keyskills

Atain is an enterprise orchestration partner that aligns people, processes, and platforms with AI to redefine work and deliver assured outcomes. It is enabled through the SMART Framework - driving superior metrics with AI-redefined work, the TechBud platform, a GenAI foundation built on zero-pilot architecture and ISO 42001 standards, a robust partner ecosystem, and deep domain expertise.

Atain's Unified Hub continuously senses, predicts, and re-orchestrates work across people, processes, and platforms to deliver assured outcomes. The centers of skill and scale combine deep expertise with AI to deliver assured outcomes.

We bring together the right talent and technology to deliver outcomes that matter. We're not just delivering work - we're orchestrating assured outcomes. Every day, we help our clients move forward and achieve more. And it's our people who make that possible. Your next breakthrough is waiting. Kickstart your journey to #AtainYourAmbition.

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rated by Customer Service Executive in New Delhi

Discipline , environment ,salary come on time

Customer Service Executive in IGT Solutions typically earns between