International Voice Process - Experienced

Tech Mahindra; Dadri; On-site; INR 250,000 - 350,000; Full time

Benefits offered by this job

Cab facility

Onboarding process

Competitive benefits

Job summary

Tech Mahindra is hiring for an International Voice Process role for experienced professionals in Noida. You will handle voice interactions for clients across multiple time zones and deliver high-quality customer service.

The role requires a Graduate or Undergraduate degree. Candidates with 6 months of international voice process experience are welcome. Expect rotational 24x7 shifts, quick onboarding, and a competitive benefits package in Noida, India.

Qualifications

• Graduate or undergraduate degree required.
• Candidates with 6 months international voice process experience are welcome.
• Good communication and interpersonal skills across time zones.

Responsibilities

• Handle international voice process calls and inquiries.
• Provide excellent customer service to clients across different time zones.
• Resolve customer queries effectively and efficiently.
• Demonstrate strong communication and interpersonal skills.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR INTERNATIONAL VOICE PROCESS - EXPERIENCED

Key Responsibilities:

• Voice Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

Location:

Noida

Eligibility:

• Graduate/Undergraduate degree
• Candidates with 6 months of international voice process experience are also welcome to Apply

Selection Process:

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Shift Requirements:

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• Both Side cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package