Walk-in Drive | 15th Dec | Renewals | Advisor/SR Advisor | Night Shift

WTW; Mumbai; On-site; INR 334,800 - 558,000; Full time

Job summary

A leading insurance company is looking for an Advisor/SR Advisor for its Night Shift team. You will provide pre-renewal support to clients in North America by preparing essential documentation and ensuring compliance with operating procedures. Required qualifications include being a graduate or postgraduate, with strong communication skills and basic proficiency in MS Excel. The position offers a full-time employment opportunity based in Mumbai.

Qualifications

• Candidates must be any graduate, postgraduate, or MBA.
• Strong written and verbal communication skills are required.
• Basic knowledge of MS Office, especially Excel.

Responsibilities

• Interact with North American insurance carriers.
• Prepare documentation and ensure compliance.
• Maintain effective relationships with stakeholders.
• Deliver quality output based on defined KPIs.

Skills

Communication Skills - Written

Communication Skills - Verbal

MS Excel Basic

Insurance Fundamentals

Time Management

Education

Any Graduate / Postgraduate / MBA

Job description

Walk-in Drive | 15th Dec | Renewals | Advisor/SR Advisor | Night Shift

Experience : 1 - 4 Years

Job Location : Vikhroli

Shift Timing : US Shift 6:30PM to 3:30AM

Interview Date and Interview Time : 15 Dec 2025 Between 12 to 1PM

Interview Location : Plant No. 6, Mfg. Co, 6, Lal Bahadur Shastri Marg, Compound, Godrej & Boyce Industry Estate, Vikhroli West

Note : Candidate working in Night Shift are eligible for the role

Job Summary

Renewal Services is a team of 100+ colleagues in Mumbai who are responsible for providing pre-renewal support to North America (largely US). The team is majorly involved in gathering Loss Runs for renewing Clients and sharing them with Servicing & Broking Teams for their internal strategy meetings and client submissions. In addition to Loss Runs, team does various other activities viz. Client Proposal Workbook, Exposure Gathering Workbook, Producer Support, Experience Modification, Statement of Insurance, Sweep, Data Quality etc. to provide support at different pre-renewal & renewal stages.

Job Description

• Interact with Insurance Carriers/ North America office counterparts on a regular basis to ensure accurate and complete documentation to support the offices in North America
• Communicate with the Client Servicing team in North America to better understand the request and comply with the requirements
• Support requests from North America offices by following the standard Operating Procedures when requesting Loss run reports from the insurance carriers, as well as preparing the pre-placement documents of Client Proposal Workbook, Exposure workbook & Loss run Summary
• Pay attention to detail when preparing the documentation
• Ensure adherence to compliance procedures
• Handle mailbox as per process and timeliness
• Prioritize and organize work on daily basis as per business requirement
• Complete mandatory training on time
• Work closely with onshore teams to ensure effective delivery of client service
• Ensure ongoing, effective relationships with stakeholders (Internal - Offices/External - Carriers)
• Participate and contribute to potential process improvement areas
• Deliver as per defined KPI's for the role - Maintain Quality, Productivity, Turnaround standards
• Focusing on Clients
• Working in Teams
• Driving Excellence
• Adapting to Change

Preferred candidate profile

Qualified for role: Any Graduate / Postgraduate/ MBA

• Communication Skills - Written, Verbal and interpretation
• MS Office - MS Excel Basic
• Insurance Fundamentals
• Time Management

Seniority level

Associate

Employment type

Full-time

Job function

Other and Customer Service

Industries

Insurance and Banking