Walk in Drive 21st Feb - Insurance Claims Analyst

WTW; Mumbai; Hybrid; INR 800,000 - 1,200,000; Full time

Job summary

A global advisory company in Mumbai is seeking an experienced Insurance Claims professional. The candidate should have a minimum of 5 years of overall experience, including 3 years in Insurance Claims. Responsibilities include managing portfolios, delivering production standards, and developing relationships with stakeholders. A graduate or postgraduate degree is required, along with strong communication skills and attention to detail. The position offers a hybrid work model, adapting to shift rotations as per business demands.

Qualifications

• Minimum 5 years’ overall experience with minimum 3 years in Insurance Claims.
• Ability to adapt to flexible shift rotation policy.
• Must maintain data security standards as defined within policy.

Responsibilities

• Manage assigned portfolios and flag concerns with the Line Manager.
• Deliver all standard units of production within stipulated timelines.
• Develop effective relationships with stakeholders.

Skills

Good verbal and written communication skills

Attention to detail

Logical thinking

Ability to learn new processes

Ability to prioritize and organize tasks

Ability to work independently and as part of a team

Education

Any Graduate or Postgraduate

Tools

Microsoft Word

Microsoft Excel

Job description

Experience Required : Minimum 5 years’ overall experience with minimum 3 years in Insurance Claims.

Shift Timing : 6:30AM to 3:30PM &1:30PM to 10:30PM - (day rotational)

Walk in Time : 11.00 am to 1.00 pm

Work Mode : Hybrid

Carry a copy of your resume

Venue : WTW Global Delivery and Solutions India Private Limited | iTHINK Techno Campus, 7th Floor, A&B Wing,Off Pokhran Road No. 2, Close to Eastern Express Highway l Thane (West) – 400 607

Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets, and ideas — the dynamic formula that drives business performance.

Together, we unlock potential.

About Great Britain – Claims

Great Britain – Claims, a line of business within the Corporate Risk and Broking segments operates to deliver the best client outcomes by fully integrating and mobilising Willis Towers Watson’s relationships with their Clients, third parties and insurers / reinsurers and providing specialist expertise throughout the client experience.

Our services include:

• Claims and Settlement Notification
• System set-up
• Correspondence with external parties via email / calls
• Client Service
• Documentation and evidencing
• Adopt and adhere to all Willis Towers Watson values without compromise
• Delivery on performance standards:
• Productivity to be maintained at 100%
• Quality standards to be maintained in excess of 99.5%
• Deliver all standard units of production within the stipulated timelines
• Responsible for managing assigned portfolios. To flag immediately with the Line Manager if any concerns or issues on the account\
• To develop effective relationships with stakeholders (Internal and external)
• Maintain data security standards as defined within the Information Security policy
• Flexible, able to shift priorities to accommodate changing business demands
• Adapt to flexible shift rotation policy (Weekly/Bi-weekly) as per business demands
• Develop a sound understanding of the business process
• Ensure adherence to compliance and operate within the guidelines of internal and external regulators
• Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues, and the business interests of the company
• Focusing on Clients
• Working in Teams
• Driving Excellence
• Developing Talent
• Adjusting to Change

Required Skills, Knowledge, Experience Skills:

• Good verbal and written communication skills
• Attention to detail is vital to succeed in this role
• Logical thinking is a must
• Ability to learn new processes and systems, also should have the ability to adapt to changes
• Ability to seek out and learn from unfamiliar situations/experiences
• Ability to prioritise and organise tasks, work within stiff timelines
• Ability to work independently and as part of a team

Knowledge:

• Basic knowledge of the Microsoft office, particularly Word & Excel

Qualification:

• Any Graduate or Postgraduate

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail].