Walk-in | Customer Support Representative

TP; Hyderabad; On-site; INR 198,000 - 242,000; Full time

Benefits offered by this job

CTC: 2.2 LPA

Work Location: DLF Cyber City, Gachibw

2-Way Cab Facility (Up to 25 KM Radius

Job summary

TP invites applications for an International Chat Support Executive (Fresher) in Hyderabad, operating from the DLF Cyber City office. The role focuses on handling customer queries via live chat, delivering prompt resolutions, and ensuring a high-quality customer experience while upholding service standards.

Fresh graduates with excellent written English, basic computer knowledge, and typing proficiency are encouraged to apply.

Qualifications

• Proficient written English communication.
• Typing speed and accuracy.
• Basic computer operations and familiarity with common software.
• Fresh graduates are welcome to apply.

Responsibilities

• Handle customer inquiries via live chat in a professional and timely manner.
• Provide accurate information and resolve customer concerns effectively.
• Maintain high levels of customer satisfaction and service quality.
• Document customer interactions and update records accurately.
• Follow company policies, process guidelines, and quality standards.
• Meet productivity, response time, and customer satisfaction targets.

Skills

Excellent written English

Typing

Basic computer knowledge

Fresh graduates welcome

Education

Any Graduate

Job description

Position: International Chat Support Executive (Fresher)

Location: DLF Cyber City, Gachibowli, Hyderabad (Work From Office)

Qualification: Any Graduate

Job Summary :
We are looking for enthusiastic and customer-focused graduates to join our International Chat Support team. The role involves handling customer queries through chat, providing prompt resolutions, and ensuring a high-quality customer experience while maintaining service standards.

Key Responsibilities:

• Handle customer inquiries via live chat in a professional and timely manner.
• Provide accurate information and resolve customer concerns effectively.
• Maintain high levels of customer satisfaction and service quality.
• Document customer interactions and update records accurately.
• Follow company policies, process guidelines, and quality standards.
• Meet productivity, response time, and customer satisfaction targets.

Eligibility Criteria:

• Any Graduate can apply.
• Freshers are welcome.
• Excellent written English communication skills.
• Basic computer knowledge and typing proficiency.
• Willingness to work from office and in rotational shifts.
• Strong customer service attitude and problem-solving skills.

Perks & Benefits :

• CTC: 2.2 LPA
• Work Location: DLF Cyber City, Gachibowli, Hyderabad
• 2-Way Cab Facility (Up to 25 KM Radius)