Walk-in | Customer Care Executive

Startek (Aegis Customer Support Services Pvt. Ltd.); Lucknow; On-site; INR 150,000 - 250,000; Full time

Job summary

Startek (Aegis Customer Support Services Pvt. Ltd.) in Lucknow, Uttar Pradesh, seeks a customer service agent to handle chat, emails and calls from customers. Fluency in English and Hindi and excellent communication are required.

Graduates or undergraduates may apply; experienced candidates with minimum 6 months in customer service are preferred. Training is paid and certification is mandatory after training. Six days a week with one rotational off is expected.

Qualifications

• Fluent in English and Hindi.
• Experience in customer service preferred.
• Graduate or undergraduate candidates welcome.

Responsibilities

• Handle chat, emails and calls from customers.
• Communicate clearly in English and Hindi.
• Participate in paid training and certification.
• Follow schedule with six working days and one rotational off.

Skills

English fluency

Hindi fluency

Communication skills

Education

Graduates & Undergraduates

Job description

JOB DESCRIPTION :-

Agents have to handle Chat, Emails & calls from customer, he/she shall fluently speak, write and comprehend in English, and Hindi.

Eligibility Criterias :-

• Execellent Communication in English.
• only Experienced candidates can apply
• Graduates & Undergraduates.
• Experience candidates must have minimum 6 months of documented experience in any customer Service.
• Six days working and 1 rotational Week off.
• Training is Paid/ Mandatory to clear certification post Training.

Screening Round :-

• HR Interview.
• Operations Interview.
• Written Versant

WE DO NOT CHARGE ANY AMOUNT FOR INTERVIEW OR ONBOARDING.