Walk-in | Customer Care Executive

ATAIN; Bhopal; Vor Ort; INR 162.000 - 173.000; Vollzeit

Benefits dieser Stelle

Referral bonus 4000

Free flights after probation

Overtime pay 75–200 Rs per hour

Zusammenfassung

ATAIN in India is seeking a Costumer Support Executive to handle inbound calls for customers worldwide, covering pre- and post-travel inquiries. The role requires clear English communication and basic MS Office skills, with a 6‑day weekly shift and a rotated day off.

The candidate should be graduate or undergraduate, with aviation diploma preferred; freshers welcome and 1+ year experience favored. On‑site work with incentives and growth opportunities available.

Qualifikationen

• Graduate/Undergraduate in any discipline (Education qualification)
• Diploma in Aviation from a reputed institute preferred
• 1+ year of experience preferred; freshers can also apply
• Strong written and oral English communication; good analytical and interpersonal skills

Aufgaben

• Handle inbound customer service calls related to pre/post travel or product for customers worldwide.
• Communicate effectively in English; use MS Office tools when needed; operate in a 24/7 rotational shift in a 6‑day work week.
• Maintain accuracy and professionalism; observe one weekly off (weak off: -1 day rotational)

Kenntnisse

English communication

MS Office

PowerPoint

Excel

Outlook

Ausbildung

Graduate/Undergraduate

Diploma in Aviation

Tools

MS Office Suite

PowerPoint

Excel

Outlook

Jobbeschreibung

Job Role - Costumer Support Executive

Inbound Customer Service Centre Handling inbound calls related to pre / post travel / product for Customers worldwide

Responsibilities and Duties

• Communication: Good written and oral communication skills in English • Education qualification: Graduate/Undergraduate in any discipline
• Good analytical skills and interpersonal skills • Proficient in MS Office, PowerPoint, Excel, Outlook etc. • Work from office • 24/7 rotational shift 6 days of work
• Weak off: -1-day rotational week off

Qualifications

• Under Graduate or equivalent, or Diploma in Aviation from a Reputed institute

Experience

• 1+ Year of exp. preferred
• Freshers can also apply

Salary

• 15500 In-Hand +Incentives (for Experience)
• 14500 In-Hand+Incentives (for freshers)

Perks

• 4000 as a referral bonus
• After probation of 6 months, employee is eligible for free flights (Excluding Taxes)
• Overtime Amount (Between 75 to 200 Rs Per Hr.)