Walk-in | Costumer Support

Sagility India; Bengaluru; On-site; INR 300,000 - 400,000; Full time

Benefits offered by this job

Twoway cab facility

5-day work week

Attractive incentives

Night shift allowance

Medical insurance and life coverage

5STAR rated workplace infrastructure

Job summary

Sagility India in Bengaluru is seeking dedicated Customer Support personnel for claim support services. The position involves interacting with customers and processing insurance claims while adhering to defined procedures.

The ideal candidate must be willing to work US Night Shifts, have minimum educational qualifications as 10+2/10+3 or any graduate/postgraduate, and adhere to productivity benchmarks. Benefits include a twoway cab facility, medical insurance, and a structured workweek.

Qualifications

• Willingness to work US Night Shifts and Rotational Shifts.
• Maximum age limit: 28 years.
• Strong adherence to attendance and punctuality.

Responsibilities

• Process and manage insurance claims as per guidelines.
• Achieve defined SLA, quality, and audit targets.
• Build knowledge of processes and develop necessary skills.

Skills

Customer service skills

Claim processing

Interpersonal skills

Education

10+2 / 10+3 / Any Graduate / Postgraduate

Job description

NonSales Role | Dedicated Customer Support

WorldClass Work Environment

Position Summary

This role involves endtoend claim support services for insured customers. The responsibilities include receiving, reviewing, investigating, and processing insurance claims in line with defined procedures. The role requires interaction across multiple administrative and customer service layers such as claim review, investigation, adjustment (where applicable), approval, settlement, or denial of claims.

Roles & Responsibilities

• Understand and adhere to established professional standards, procedures, and policies before taking action or making decisions
• Process insurance claims and handle customer calls as per process guidelines
• Meet defined SLA, quality, and audit parameters
• Take ownership of assigned tasks and coordinate with relevant stakeholders
• Achieve assigned productivity and performance targets
• Maintain strict adherence to attendance and punctuality norms
• Continuously build process knowledge and develop related skills
• Maintain professional interpersonal relationships with peers and supervisors
• Ensure a clean disciplinary record with no instances of misconduct

Eligibility Criteria

• Willingness to work US Night Shifts and Rotational Shifts
• Education: 10+2 / 10+3 / Any Graduate / Postgraduate
• Maximum age limit: 28 years

NOTE : (BE / B.Tech candidates are not eligible No Post Graduation )

Benefits & Perks

• Twoway cab facility
• 5day work week with 2 weekly offs
• Attractive incentives and performancebased rewards
• Night shift allowance
• Medical insurance & life insurance coverage
• 5STAR rated workplace infrastructure

How to Apply :

Contact HR: Anu Swadi 7829791137 Walkin Interview Email: [e-mail]

Important Note

Our recruitment process is completely transparent, and no fees are charged at any stage. Please beware of fraudulent individuals or agencies claiming otherwise. Report any such activity immediately to [e-mail].