Customer Support Executive

Sagility India; Hyderabad; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Weekend Offs (Saturday & Sunday)

Free Two-Way Cab Facility

Comprehensive on-the-job training

Job summary

Sagility India in Hyderabad is seeking fresh graduates (2023-2026) for processing US healthcare claims. Candidates with degrees in BCom, BSc, BBA, BA, or Pharma are encouraged to apply. The role requires strong communication skills and willingness to learn, along with the ability to work in rotational shifts.

This position offers comprehensive on-the-job training, weekend offs, and a free two-way cab facility. Join a supportive work culture aimed at fostering growth opportunities for freshers.

Qualifications

• Must be a fresh graduate from 2023-2026.
• Eligible degrees: BCom, BSc, BBA, BA, Pharma.
• Must be willing to work in rotational shifts.

Responsibilities

• Process US healthcare claims accurately and on time.
• Resolve customer queries professionally.
• Update customer records in the system.
• Adhere to SLAs, quality standards, and compliance.
• Utilize decision-making skills for smooth workflow.
• Maintain high customer satisfaction levels.

Skills

Strong communication skills

Quick decision-making

Ability to learn

Education

BCom

BSc

BBA

BA

Pharma

Job description

Responsibilities

• Process US healthcare claims with accuracy and within timelines.
• Handle and resolve customer queries in a professional manner.
• Maintain and update customer records in the system.
• Ensure adherence to client SLAs, quality standards, and compliance guidelines.
• Utilize quick decision-making skills to ensure smooth workflow and issue resolution.
• Deliver exceptional service and maintain high customer satisfaction levels.

Who Can Apply?

• Fresh Graduates (2023-2026 Pass outs)
• Degrees allowed: BCom, BSc, BBA, BA, Pharma (Non-Technical Streams Only)
• Not Eligible: BE/B.Tech, Postgraduates, Diploma holders
• Must be willing to work in rotational shifts
• Strong communication skills and willingness to learn

Why Join Sagility?

• Work with a global leader in the US Healthcare domain
• Comprehensive on-the-job training with clear growth opportunities
• Weekend Offs (Saturday & Sunday)
• Free Two-Way Cab Facility for safe and easy commute
• Supportive and friendly work culture tailored for freshers
• Opportunity to start an international career with no prior experience