Walk-in | Collection Recovery Agent

Cyfuture; Dadri; On-site; INR 254,000 - 304,000; Full time

Job summary

Cyfuture is seeking a Collection Recovery Agent for the Indian Overseas Bank (IOB) process. The position requires graduation and a DRA certification, with responsibilities focused on recovering dues from IOB customers and maintaining accurate records.

English and Hindi proficiency are expected for effective communication. The role is based at Noida NSEZ, Noida Dadri Road, and involves professional client interaction, timely follow-ups, and strict adherence to regulatory guidelines to ensure

Qualifications

• Graduation is mandatory
• DRA Certification is mandatory
• Average English and Hindi language proficiency required

Responsibilities

• Handle collection and recovery activities for IOB customers.
• Follow up with customers regarding overdue payments.
• Maintain professional communication while ensuring timely recoveries.
• Update collection records and maintain accurate documentation.
• Adhere to company policies and regulatory guidelines.

Skills

English proficiency

Hindi proficiency

Education

Graduation

DRA Certification

Tools

DRA Certification

Job description

Role & responsibilities

Hiring Alert | Collection Recovery Agent IOB Process

Position: Collection Recovery Agent

Process: Indian Overseas Bank (IOB)

Eligibility Criteria

• Education: Graduation is mandatory
• Certification: DRA (Debt Recovery Agent) Certification is mandatory

Language Requirements

Average English and Hindi

Job Location

Plot No. 126, Noida Special Economic Zone (NSEZ), Phase II, NoidaDadri Road, Noida 201305

Salary

Up to 25,000 per month (based on experience and interview performance)

Key Responsibilities

• DRA Certificate mandatory
• Handle collection and recovery activities for IOB customers.
• Follow up with customers regarding overdue payments.
• Maintain professional communication while ensuring timely recoveries.
• Update collection records and maintain accurate documentation.
• Adhere to company policies and regulatory guidelines.