Walk-in | Chat Support Process - Freshers Walkin on 26th Oct To 2nd

Cyberco Solutions; Hyderabad; Vor Ort; INR 142.000 - 170.000; Vollzeit

Benefits dieser Stelle

Performance Bonus

Career growth opportunities

Attractive compensation package

Zusammenfassung

Cyberco Solutions in Hyderabad, India invites freshers to join as Online Chat Support representatives. The role focuses on handling live chat with customers from the USA and international markets, promoting offers and converting inquiries into sales. Strong English writing and typing speed are essential, with a night-shift schedule specified.

Starting take-home salary is 14,000 INR. The position emphasizes a sales-driven, KPI-oriented environment with opportunities for growth in international

Qualifikationen

• Freshers or experienced in online chat sales or live chat support.
• Ability to persuade and close sales via chat.
• Excellent written communication with persuasive tone.

Aufgaben

• Handle live chat conversations with customers from the USA and global markets.
• Engage users to convert inquiries into sales / sign-ups / deposits.
• Promote offers, bonuses, and campaigns through chat.
• Maintain a human, friendly conversation tone (not robotic).
• Assist customers with basic queries related to account, promotions, and payments.
• Follow chat scripts and compliance guidelines while keeping conversations natural.
• Meet or exceed daily/weekly sales and conversion targets.
• Coordinate with support, payments, and marketing teams when required.
• Maintain proper chat logs and CRM updates.
• Work in US time zones or rotational international shifts.

Kenntnisse

Typing speed

English accuracy

Sales mindset

Upselling

Multitasking

Time management

Jobbeschreibung

Freshers are welcome to apply. The starting take-home salary will be 14,000 INR.

We are seeking Freshers with strong typing speed and high accuracy in the English language. Candidates should be energetic, focused, and eager to work in an Online Chat Support role, handling both inbound and outbound conversations with customers from the USA and other international markets. The role involves engaging users through live chat platforms, understanding their needs, promoting relevant offers, and converting interactions into successful sales while maintaining high service standards.

Key Responsibilities

• Handle live chat conversations with customers from the USA and global markets
• Engage users proactively and convert inquiries into sales / sign-ups / deposits
• Promote ongoing offers, bonuses, and campaigns through chat
• Build trust and maintain a human, friendly conversation tone (not robotic)
• Assist customers with basic queries related to account, promotions, and payments
• Follow chat scripts and compliance guidelines while keeping conversations natural
• Meet or exceed daily/weekly sales and conversion targets
• Coordinate with support, payments, and marketing teams when required
• Maintain proper chat logs and CRM updates
• Work in US time zones or rotational international shifts

Requirements & Qualifications

• Freshers and Experience in online chat sales, live chat support, or customer engagement
• Ability to persuade, upsell, and close sales via chat
• Excellent written communication skills with a persuasive tone.
• Strong interpersonal and problem-solving abilities.
• Comfortable working in a fast-paced, KPI-driven environment.

Skills

• Strong typing speed and accuracy in English Language.
• Sales-oriented mindset.
• Multitasking and time management.
• Customer-centric approach.
• Tech-savviness and adaptability.

Benefits

• Attractive compensation package
• Opportunities for career growth in international customer support.
• Performance Bonus

Shift & Timings: Night Shifts