Entry-Level Remote Online Chat Support Agent

The Elitejob

India

Remote

INR 133,920 - 200,880

Full time

47 hours ago
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Benefits offered by this job

Paid training
Incentives
Yearly bonus

Job summary

A reputed financial institution is seeking Online Chat Support Agents for remote positions across India. The role involves helping customers through live chat and email, perfect for freshers with good communication skills. This is a 100% non-voice process with paid training, incentives, and a flexible work setup. Join a supportive team and start your remote support career today!

Qualifications

  • Freshers are welcome; full training will be provided.
  • Must have a laptop/desktop with internet connection.

Responsibilities

  • Respond to customer queries through live chat and email.
  • Assist with order status, returns, and technical issues.
  • Maintain records of each interaction.

Skills

Good written communication skills in English
Basic computer literacy

Education

12th Pass or Graduate (any stream)

Job description

Entry-Level Remote Online Chat Support Agent
Location: Work From Home (Remote – PAN India)

We are hiring Online Chat Support Agents for remote positions open to freshers and entry-level candidates. This is a great opportunity to work from home, helping customers via live chat and email — no phone calls involved.

Key Responsibilities
  • Respond to customer queries through live chat and email in a timely and professional manner

  • Assist with order status, returns, technical issues, and general product information

  • Escalate complex issues to the appropriate departments

  • Maintain clear and accurate records of each interaction

  • Follow company communication guidelines and protocols

Who Can Apply?
  • 12th Pass or Graduate (any stream)

  • Freshers are welcome – full training will be provided

  • Good written communication skills in English

  • Basic computer literacy and ability to navigate online tools

  • Must have a laptop/desktop with internet connection

Job Details
  • Job Type: Full-time / Part-time (Remote)

  • Pay: ₹12,000 – ₹18,000 per month (depending on hours and shift)

  • Shift: Day and Night Shifts (rotational shifts may apply)

  • Location: Work From Home (PAN India)

  • Benefits: Paid training, incentives, yearly bonus

Why Join?
  • 100% non-voice process – chat and email only

  • Flexible remote work setup

  • Suitable for freshers or those re-entering the workforce

  • Work with a supportive and professional team

Apply now and kickstart your remote support career with a trusted digital team!

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