Business Development Manager Corporate Travel Management
Role Overview
The Business Development Manager (BDM) will be responsible for driving new business acquisition, expanding corporate accounts, and contributing to revenue growth within the corporate travel segment. The role requires a strong understanding of travel management solutions, client relationship building, and consultative selling to mid-to-large enterprises.
Key Responsibilities
Business Development & Sales
- Identify, target, and acquire new corporate clients for travel management services
- Develop and execute strategic sales plans to achieve revenue and margin targets
- Build a robust pipeline through cold calling, networking, referrals, and industry events
- Lead end-to‑end sales cycle: prospecting, presentations, proposal creation, negotiation, and closure
Client Relationship Management
- Establish and maintain strong relationships with key decision‑makers (Procurement, HR, Admin, Finance)
- Understand client travel needs and propose customised solutions
- Ensure smooth onboarding of new clients in coordination with operations and account management teams
Market Intelligence & Strategy
- Monitor industry trends, competitor offerings, and pricing strategies
- Provide insights to leadership on market opportunities and client expectations
- Contribute to product and service enhancements based on client feedback
Proposal & Contract Management
- Prepare compelling proposals, RFP responses, and commercial models
- Negotiate pricing, SLAs, and contractual terms to ensure profitability and client satisfaction
Collaboration & Internal Alignment
- Work closely with operations, ticketing, MICE and finance teams to deliver seamless service
- Ensure alignment between client expectations and service delivery capabilities
Key Performance Indicators (KPIs)
- New client acquisition and revenue generation
- Sales pipeline value and conversion rate
- Client retention and account growth
- Profit margins and deal quality
Required Skills & Competencies
- Strong sales and negotiation skills with a consultative approach
- Deep understanding of corporate travel management (air, hotel, MICE, visa, travel policies)
- Excellent communication, presentation and stakeholder management skills
- Ability to build long‑term client relationships
- Data‑driven mindset with commercial acumen
Qualifications & Experience
- Bachelors degree in Business, Hospitality, Travel or related field (MBA preferred)
- 5‑10 years of experience in corporate travel sales / TMC / hospitality sales
- Proven track record of achieving or exceeding sales targets
- Experience handling RFPs and large corporate accounts is a strong advantage
Preferred Industry Background
- Travel Management Companies (TMCs)
- Airlines / Hospitality chains
- Corporate travel tech platforms
Why Join Us
- Opportunity to work in a high‑growth travel segment
- Exposure to large enterprise clients
- Performance‑driven incentives and career growth