Walk-in | Business Development Executive - Middle East

Infinity learn; Bengaluru; On-site; INR 400,000 - 600,000; Full time

Job summary

Infinity Learn in Bengaluru seeks an energetic Academic Counsellor to engage with students and parents across Middle East markets, guiding them through programs and fees. You will manage leads, follow up diligently, and aim to convert prospects into admissions.

The role emphasizes strong communication, sales closing, and robust CRM usage to track progress and achieve monthly targets while coordinating with academic/operations teams for smooth onboarding.

Qualifications

• Excellent English communication and counselling skills.
• Strong sales, negotiation and closing abilities.
• CRM and lead-management experience.
• Experience in EdTech / Education / Inside Sales / Academic Counselling preferred.
• Middle East market experience would be an advantage.

Responsibilities

• Connect with students and parents across Middle East markets via calls, WhatsApp and other channels.
• Understand academic needs and recommend suitable programs.
• Counsel on courses, curriculum, learning methodology, program benefits and fees.
• Handle inbound/outbound leads with timely follow-ups.
• Convert leads into enrollments and meet monthly targets.
• Build relationships with parents and students and address queries.
• Handle objections related to fees and enrollment decisions.
• Maintain lead and customer information in the CRM.
• Track prospects through the sales funnel and follow up until closure.
• Coordinate with internal teams for smooth admission and onboarding.

Skills

English communication

Counselling

Sales

Lead management

CRM usage

EdTech / Education domain

Middle East market exposure

Tools

CRM software

Job description

Working Details

Working Days: Tuesday to Sunday
Weekly Off: Monday
Working Hours: 12:30 PM to 10:30 PM
Shift: Afternoon / Evening Shift

• Connect with students and parents across Middle East markets through calls, WhatsApp and other communication channels.
• Understand students academic needs, goals and learning requirements and recommend suitable programs.
• Provide detailed counselling on courses, curriculum, learning methodology, program benefits and fee structure.
• Handle inbound and outbound leads and ensure timely follow-ups throughout the admission journey.
• Convert qualified leads into student enrollments/admissions and consistently achieve monthly sales targets.
• Build strong relationships with parents and students and address their queries professionally.
• Handle objections related to fees, course suitability, competition and enrollment decisions.
• Maintain accurate lead and customer information in the CRM.
• Track prospects through the sales funnel and ensure proper follow-up until closure.
• Coordinate with internal academic/operations teams to ensure a smooth admission and onboarding process.
• Maintain a strong understanding of the Middle East education market and parent/student expectations.
• Meet individual conversion, revenue, calling and enrollment KPIs.

Key Skills

• Excellent English communication and counselling skills
• Strong sales, negotiation and closing abilities
• Customer/parent relationship management
• Target-oriented and self-motivated approach
• CRM and lead-management experience
• Experience in EdTech / Education / Inside Sales / Academic Counselling preferred
• Middle East market/customer experience would be an advantage