Walk-in | Brand Manager Ecommerce & Operations

Shivalik Design Pvt Ltd; Faridabad District; On-site; INR 700,000 - 1,100,000; Full time

Job summary

Shivalik Design Pvt Ltd in India is seeking an experienced ecommerce operations professional to coordinate daily activities across merchandisers, production and customer care. You will own catalogue accuracy, review listings, prices, images and stock updates on Shopify and marketplaces.

Maintain a simple Excel/Google Sheets dashboard for daily and weekly sales, orders, returns and discounts; flag changes and recommend practical actions.

Qualifications

• 35 years of relevant e-commerce operations experience, preferably with a fashion or D2C brand.
• Hands-on experience with product listings, catalogue quality, order workflows and an e-commerce platform such as Shopify.
• Comfortable with Excel or Google Sheets, including formulas, lookups and simple sales summaries.
• Able to coordinate a small team, set priorities and close tasks without repeated reminders.
• Strong attention to detail and clear communication. Practical ability matters more than an MBA.

Responsibilities

• Set daily priorities, assign clear owners and deadlines, and follow up with the merchandiser and other teams until work is complete.
• Own catalogue accuracy across the website and marketplaces. Review listings, prices, images and stock updates, and handle uploads or fixes when needed.
• Maintain a simple Excel or Google Sheets dashboard for daily and weekly sales, orders, returns and discounts; flag changes and recommend practical actions.
• Track orders through dispatch and delivery with production, fulfilment and courier partners. Escalate delays, stock gaps and failed deliveries early.
• Keep launches, promotions and catalogue updates on a shared calendar, with assets, approved pricing and confirmed availability ready before go-live.
• Coordinate the agency, design, production and customer-care teams on briefs, approvals and deadlines; keep handovers and follow-ups clear.
• Review recurring customer issues with customer care and the relevant team, and follow through on fixes.
• Give the Founder a concise weekly update on results, pending work, risks and decisions needed.

Skills

E-commerce operations

Shopify

Excel/Google Sheets

Team coordination

Attention to detail

Clear communication

Tools

Shopify

Excel

Google Sheets

Job description

Role & responsibilities

• Set daily priorities, assign clear owners and deadlines, and follow up with the merchandiser and other teams until work is complete.
• Own catalogue accuracy across the website and marketplaces. Review listings, prices, images and stock updates, and handle uploads or fixes when needed.
• Maintain a simple Excel or Google Sheets dashboard for daily and weekly sales, orders, returns and discounts; flag changes and recommend practical actions.
• Track orders through dispatch and delivery with production, fulfilment and courier partners. Escalate delays, stock gaps and failed deliveries early.
• Keep launches, promotions and catalogue updates on a shared calendar, with assets, approved pricing and confirmed availability ready before go-live.
• Coordinate the agency, design, production and customer-care teams on briefs, approvals and deadlines; keep handovers and follow-ups clear.
• Review recurring customer issues with customer care and the relevant team, and follow through on fixes.
• Give the Founder a concise weekly update on results, pending work, risks and decisions needed.

What you bring

• 35 years of relevant e-commerce operations experience, preferably with a fashion or D2C brand.
• Hands-on experience with product listings, catalogue quality, order workflows and an e-commerce platform such as Shopify.
• Comfortable with Excel or Google Sheets, including formulas, lookups and simple sales summaries.
• Able to coordinate a small team, set priorities and close tasks without repeated reminders.
• Strong attention to detail and clear communication. Practical ability matters more than an MBA.