Ecommerce Manager

Nainpreet The Collective; New Delhi; On-site; INR 334,800 - 502,200; Full time

Job summary

A South Asian fashion retailer in New Delhi is seeking an entry-level candidate for the role of Website & Platform Management. The responsibilities include overseeing website merchandising, coordinating with design and marketing teams, and ensuring a smooth customer journey. Ideal candidates should have 2-4 years of experience at a D2C company and hands-on skills with Shopify. This full-time position offers an exciting opportunity to enhance your career in the retail apparel industry.

Qualifications

• 2–4 years working brand-side at a D2C company.
• Hands-on experience with Shopify Admin.
• Strong communication skills and numerical comfort.

Responsibilities

• Oversee website merchandising and product categorization.
• Align with customer service teams for delivery experience.
• Coordinate with marketing teams for campaign launches.
• Sync with warehouse teams for stock accuracy.
• Conduct weekly and monthly business reviews.

Skills

Communication skills

Data analysis

Team coordination

Tools

Shopify Admin

Job description

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A multidesigner store for South Asian Fashion.

Website & Platform Management

• Oversee website merchandising, uploads, product categorization, size charts, and visual consistency.
• Coordinate with design, production & content teams for timely listing of new collections.
• Ensure UX smoothness, zero-bug checkouts, fast loading, and page hygiene.
• Manage daily sales, abandonment recovery, and conversion funnels.
• Run pricing checks, offer setups, coupons, and inventory push strategies.
• Identify high-intent SKUs and optimize visibility for wedding-season & occasion-wear customers.

Customer Journey & Service Alignment

• Align with CS team for smooth order-to-delivery experience.
• Monitor return requests, exchanges, and customer behavior insights.
• Build processes that reduce delays and improve customer satisfaction.

Marketing Coordination

• Coordinate with marketing & content teams for campaign launch calendars.
• Ensure homepage + banners align with collection drops & festive/wedding cycles.
• Work closely with performance marketing on ROAS, funnels, and remarketing segments.

Inventory & Operations

• Sync with warehouse/dispatch team for stock accuracy.
• Track bestsellers vs. slow-moving categories and push/phase accordingly.

Analytics & Reporting

• Weekly and monthly business reviews with action plans.

Qualifications

• 2–4 years working brand-side at a D2C company (not only agencies or marketplaces).
• Hands‑on experience with Shopify Admin (products, collections, pricing, and promotions).
• Strong communication and comfort working with numbers (targets, deltas, timelines).
• Ownership mindset and ability to coordinate with multiple teams effectively.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Sales and Business Development
• Industries: Retail Apparel and Fashion