Walk-in | Assistant Nursing Superintendent

Apollo Hospitals; Gurugram District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Apollo Hospitals is seeking a Nursing Superintendent to lead planning and coordination of nursing services across the hospital. The role ensures high‑quality patient care, effective nursing operations, staff discipline, and compliance with clinical standards.

You will drive continuous improvement in nursing practices, support staff development, and collaborate with clinical and administrative teams to maintain NABH standards and patient safety. The position is based at our hospital in India.

Qualifications

• Qualified nursing degree with registration.
• Experience in a multispecialty hospital is preferred.
• Applicants should demonstrate leadership and clinical governance.
• Experience in NABH/accreditation environments is advantageous.

Responsibilities

• Assist in planning, coordinating and supervising nursing services.
• Ensure smooth operation of wards, ICUs, OTs and emergency areas.
• Monitor staffing, attendance and shift rosters.
• Coordinate with doctors, HR, pharmacy and ancillary departments.
• Ensure adherence to nursing protocols, documentation and patient safety.
• Lead in infection control and quality initiatives.
• Support recruitment, orientation and ongoing competency development.
• Participate in audits, incident management and root-cause analyses.

Skills

Nursing leadership

Nursing administration

Team management

Communication

Problem solving

Quality and safety

Staff training

Hospital policy

Patient safety

Data/documentation

Education

B.Sc. Nursing / Post Basic B.Sc. Nursing / GNM

M.Sc. Nursing / MBA in Hospital Management

State Nursing Council registration

Tools

Hospital Information System (HIS)

Job description

Job Purpose

To assist the Nursing Superintendent in planning, coordinating, supervising, and managing nursing services across the hospital. The role is responsible for ensuring high-quality patient care, effective nursing operations, staff discipline, compliance with clinical standards, and continuous improvement in nursing practices.

Key Responsibilities

1. Nursing Operations

• Assist in the overall administration and management of nursing services.


• Ensure smooth and effective functioning of nursing units, wards, ICUs, OTs, emergency and other clinical areas.


• Monitor nursing manpower deployment and ensure adequate staffing as per patient requirements.


• Coordinate with Nursing Supervisors, Ward In-charges and HODs for daily operations.


• Ensure proper handover and continuity of patient care.

2. Patient Care & Quality

• Ensure adherence to hospital nursing protocols, policies, and standard operating procedures.


• Monitor quality and safety of patient care.


• Ensure compliance with infection prevention and control practices.


• Monitor medication administration, documentation, patient identification, and other nursing safety practices.


• Address patient and attendant concerns related to nursing services.

3. Staff Management

• Assist in recruitment, orientation, induction, training, and development of nursing staff.


• Monitor staff attendance, punctuality, discipline, grooming, and professional conduct.


• Identify training needs and coordinate competency development programs.


• Support performance appraisal and provide feedback to nursing staff.


• Manage staff allocation, shift planning, leave, and duty rosters.

4. Clinical & Regulatory Compliance

• Ensure compliance with applicable hospital accreditation and regulatory requirements such as NABH standards.


• Conduct regular rounds and nursing audits.


• Identify gaps in nursing practices and initiate corrective and preventive actions.


• Maintain required nursing records, reports, and documentation.


• Participate in hospital quality, safety, infection control, and clinical committee activities.

5. Coordination & Communication

• Coordinate with doctors, nursing teams, administration, HR, pharmacy, laboratory, housekeeping, biomedical, and other departments.


• Escalate critical operational and patient-care issues to the Nursing Superintendent.


• Ensure effective communication between nursing staff and other healthcare professionals.


• Participate in departmental meetings and communicate management decisions to nursing teams.

6. Inventory & Resource Management

• Monitor availability and appropriate utilization of nursing supplies, equipment, and consumables.


• Coordinate with stores and concerned departments for timely replenishment.


• Ensure proper maintenance and functioning of nursing equipment.


• Minimize wastage and ensure cost-effective utilization of resources.

7. Training & Development

• Assist in organizing continuing nursing education and skill-development programs.


• Ensure mandatory training and competency assessments are completed.


• Mentor junior nursing leaders and support professional development of nursing staff.

8. Emergency & Incident Management

• Support nursing teams during medical emergencies, mass casualty situations, and other critical incidents.


• Ensure appropriate escalation and documentation of adverse events and incidents.


• Participate in root-cause analysis and implementation of corrective actions.

Key Performance Indicators (KPIs)

• Patient satisfaction related to nursing services


• Nursing quality and safety indicators


• Medication and documentation compliance


• Infection control compliance


• Nursing staff attendance and manpower utilization


• Training and competency compliance


• Nursing audit scores


• Incident/adverse event reduction


• Timely resolution of patient and staff concerns


• Compliance with hospital and accreditation standards

Educational Qualification

• B.Sc. Nursing / Post Basic B.Sc. Nursing / GNM from a recognized institution.


• M.Sc. Nursing / MBA in Hospital Management or relevant qualification will be an added advantage.


• Valid registration with the applicable State Nursing Council.

Experience

• 812 years of relevant nursing experience, preferably in a multispecialty hospital.


• Prior experience in a nursing supervisory/managerial role is preferred.


• Experience in NABH-accredited hospitals will be an advantage.

Key Competencies

• Nursing administration and leadership


• Patient care management


• Team management


• Communication and interpersonal skills


• Problem-solving and decision-making


• Conflict management


• Quality and patient safety orientation


• Staff training and development


• Hospital policy and accreditation knowledge


• Computer and hospital information system proficiency

Behavioural Competencies

• Leadership and accountability


• Professional integrity


• Empathy and patient-centric approach


• Teamwork and collaboration


• Adaptability


• Time management


• Ability to work under pressure


• Continuous improvement mindset