Walk-in | Admission Counsellor

Brainwave Educational Services; Pune District; On-site; INR 300,000 - 500,000; Full time

Job summary

Motion Education in Pune seeks an Admission Counselor to guide students and parents toward suitable JEE/NEET/MHT-CET and foundation programs, from inquiry to enrollment. You will explain offerings, address concerns, and help families through the admission journey with empathy and professionalism.

Required: counseling or sales experience in education, strong English/Hindi communication (Marathi a plus), CRM familiarity, and the ability to work in a fast-paced environment while meeting targets.

Qualifications

• Proven experience in a counseling or sales role in education.
• Strong communication skills, able to explain complex information clearly.
• Experience in explaining/selling JEE/NEET courses is an advantage.
• Empathy and patience in dealing with students and parents; focus on customer service.
• Ability to close sales and meet/admission targets.
• Knowledge of educational programs and matching them to student needs.
• Good English and Hindi; Marathi is a plus.
• CRM experience is a plus; personable and professional demeanor.
• Comfortable in a high-paced environment with multitasking.

Responsibilities

• Provide accurate guidance to students and parents on courses and programs.
• Articulate benefits and features to meet academic/career goals.
• Demonstrate convincing abilities and build trust with prospects.
• Close admissions by addressing queries and guiding enrollment.
• Build strong relationships with students and parents for a personalized experience.
• Handle admission paperwork and ensure documentation is complete and timely.
• Utilize CRM systems to manage leads, prospects, and admissions records.

Skills

Counseling

Sales

Communication

CRM knowledge

Multilingual English/Hindi/Marathi

Tools

CRM software

Job description

Job Summary:

We are seeking a knowledgeable, empathetic, and result-oriented Admission Counselor to join our team at Motion Education, Deccan Gymkhana, Pune. The candidate will be responsible for guiding students and parents in selecting the most suitable courses and academic programs, including JEE, NEET, MHT-CET, and Foundation courses.

The role involves understanding students' academic goals, addressing parents' concerns, explaining the institute's teaching methodology and key differentiators, and recommending appropriate programs. The Academic Counselor will also manage admission-related activities, follow up with prospective students and parents, and ensure a smooth and positive experience throughout the admission journey, from the initial inquiry to enrollment.

Key Responsibilities:

• Provide accurate and insightful guidance to students and parents regarding educational courses and programs suitable for their needs.
• Clearly articulate the benefits and unique features of our programs, demonstrating how they meet the academic and career aspirations of students.
• Demonstrate convincing ability and win the trust of prospects on behalf of our brand.
• Effectively close admissions by addressing queries, resolving concerns, and guiding prospective students through the enrollment process.
• Develop strong relationships with students and parents, ensuring a personalized and supportive experience.
• Handle admission paperwork and ensure that all required documentation is completed accurately and submitted on time.
• Utilize CRM systems to manage leads, prospects, and admissions records efficiently.

Requirements:

• Proven experience in a counseling or sales role, preferably within the education sector.
• Strong communication skills with the ability to explain complex information in a clear and engaging manner.
• Prior experience in explaining and selling JEE and NEET courses is an advantage.
• Empathy and patience in dealing with students and parents, with a focus on providing excellent customer service.
• Ability to effectively close sales and meet or exceed admission targets.
• Knowledge of educational programs and the ability to match them with student needs.
• Good communication skills in English and Hindi are required; Marathi communication is an advantage.
• Experience with CRM systems for managing leads and admissions records is a plus.
• Must appear personable and professional.
• Comfortable working in a high-paced environment and managing multiple tasks efficiently.