Walk-in | Accounts Receivable Caller

Osprosys Software; Bengaluru; On-site; INR 350,000 - 550,000; Full time

Job summary

Osprosys Software in Bengaluru is seeking an Accounts Receivable Specialist to manage AR calls with healthcare providers and resolve outstanding balances. The role involves investigating denials, appealing claims, and collaborating with billing and customer service to clear patient statements and ensure accurate payment processing.

You will use RCM software to track workflows, maintain records, and communicate clearly with customers by phone or email to resolve issues promptly and professionally.

Responsibilities

• Manage accounts receivable calls to resolve outstanding balances with healthcare providers.
• Identify and address denials by investigating root causes, appealing denied claims, and reducing write-offs.
• Collaborate with internal teams (e.g., billing, customer service) to resolve issues related to patient statements, insurance coverage, and payment processing.
• Utilize RCM (Revenue Cycle Management) software to manage workflows, track progress, and maintain accurate records.
• Provide exceptional communication skills when interacting with customers via phone or email.

Job description

Roles and Responsibilities

• Manage accounts receivable calls to resolve outstanding balances with healthcare providers.
  
• Identify and address denials by investigating root causes, appealing denied claims, and reducing write-offs.
  
• Collaborate with internal teams (e.g., billing, customer service) to resolve issues related to patient statements, insurance coverage, and payment processing.
  
• Utilize RCM (Revenue Cycle Management) software to manage workflows, track progress, and maintain accurate records.
  
• Provide exceptional communication skills when interacting with customers via phone or email.