VP Fleet & Supply Operations

RED Health; Hyderabad; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

RED Health in Hyderabad is seeking a hands-on fleet leader to scale emergency response operations nationwide. You will own availability, reliability, and cost across owned and partner fleets, building a 24x7 control tower with live visibility and strong KPI discipline.

You will shape partner models, drive profitability, ensure safety and quality, and lead field teams across multiple cities with a focus on operational excellence and stakeholder trust.

Qualifications

• 10+ years in fleet, transport or field operations with leadership across multiple cities or sites.
• Experience managing a 24x7 distributed fleet at scale, preferably in healthcare/logistics.
• Proven ownership of uptime, staffing, maintenance, vendor performance and cost.
• Strong data-driven approach to operations, dashboards and daily reviews.

Responsibilities

• Lead end-to-end readiness of owned and third-party fleet across cities.
• Oversee 24x7 control tower, live visibility, and daily owner reviews.
• Manage partner network: onboarding, contracting, SLAs and audits.
• Drive fleet P&L, unit economics, cost controls and profitability.
• Ensure safety, readiness, branding and customer experience standards.

Skills

Fleet operations leadership

24x7 fleet management

Cost control & economics

Data-driven decisions

Cross-functional leadership

Education

Bachelor's degree

Tools

Fleet management software

Vendor management

Job description

Location: Hyderabad (HQ), frequent travel across operating cities (>10 days/Month)

Reporting to: Founder/CEO

THE BUILD MANDATE

Red Health is building the operating backbone for emergency response at national scale. We operate 450 road ambulances and work with a nationwide partner network of more than 5,000. Our next chapter is to scale a consistently excellent fleet operation across 40+ cities - one standard of readiness, safety and response, whether an ambulance is owned by Red Health or operated by a partner.

This role exists to build that system. You will create the 24x7 control tower, partner operating model, field organisation, technology, controls and operating rhythm that make quality and profitability repeatable as we scale. The goal is clear: build the best-quality emergency fleet operation in the country, create a disciplined path to profitable growth, and earn the trust of patients, families, hospitals and enterprises every time a Red Health ambulance shows up.

We are looking for a hands-on, relentless fleet leader who sets a demanding standard, refuses to normalise mediocrity and is willing to outwork the problem. You will own availability, reliability, cost and operating discipline across the owned and third-party fleet, and turn a large network into one trusted national brand.

WHAT YOU WILL OWN & DELIVER

• End-to-end readiness of the owned and third-party fleet across cities: availability, deployment, uptime, maintenance, compliance, documentation and replacement planning.
• Red Health 's partner-fleet operating model: partner selection, onboarding, contracting, capacity allocation, service levels, audits, scorecards, corrective action and exits.
• Partner vehicles and crews held to owned-fleet standards of readiness, safety, response, branding and customer experience; quick intervention when a partner falls short.
• A 24x7 control tower with live visibility of owned and partner vehicles, shifts and exceptions; daily reviews with named owners and deadlines.
• Pilot/driver capacity planning, roster coverage and attendance discipline with Operations and HR - backups for leave, absenteeism, demand spikes and service disruptions.
• Preventive maintenance, breakdown response, workshop and vendor SLAs, fuel controls and spare-parts management on a measurable operating rhythm.
• Fleet P&L and unit economics: annual plans and budgets, cost per kilometre and case, utilisation, fuel, repairs, vendor commercials, leakage controls and asset lifecycle. A clear path to profitability by city and partner without compromising patient or crew safety.
• City-, site- and partner-level KPIs for uptime, response readiness, acceptance and fulfilment, cost, maintenance turnaround, incidents and missed shifts. Build and hold accountable the field organisation; lead root-cause reviews after every material service failure.

WHO WE ARE LOOKING FOR

• 10+ years in fleet, transport or field operations, with leadership responsibility across multiple cities or sites across brands such as Amazon, Flipkart, Blinkit, Meesho, Delhivery, Gati, or comparable companies
• Experience managing a 24x7 distributed fleet at scale. Ambulance, emergency services, healthcare logistics, mobility, last-mile or other high-availability operations strongly preferred.
• Demonstrated success managing a large third-party/partner fleet: sourcing, commercials, SLA governance, audits, performance improvement, difficult exits.
• Proven ownership of uptime, driver/pilot staffing, preventive maintenance, vendor performance, compliance and fleet cost.
• A record of improving unit economics, controls and profitability without trading away readiness, quality or safety.
• Strong command of operating data and systems - dashboards and daily reviews become field action, not just reports.
• Relentless personal ownership. You hold a higher bar than the room, dislike excuses and recurring failures, and stay with a problem until it is closed. You combine intensity with fairness, data and respect for frontline teams.
• Strong people leadership across Operations, HR, Finance, Procurement, Medical and customer-facing teams.
• Working knowledge of transport regulations, vehicle documentation, insurance, safety and incident management.
• Bachelor's degree required; operating track record matters most.

WHY RED HEALTH

• This is not a role to inherit a finished machine. It is a chance to build the fleet operating system for emergency response across 40+ cities: the standards, team, partner network, technology, controls and daily discipline behind it. You will shape how Red Health scales quality and earns money at the same time. Done well, your work will define what dependable ambulance service looks like in India and help build a brand the country trusts when it matters most.