VP - Client Servicing

Vouchagram India Pvt Ltd; Delhi; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

Vouchagram India Pvt Ltd in Delhi invites a seasoned VP - Key Account Management to spearhead revenue growth across B2B, banking, and enterprise ecosystems. You will own end-to-end key accounts, manage P&L, and lead high-performing teams to deliver strategic outcomes.

You will build CXO-level partnerships with banks, corporates, and channel partners, negotiate large-scale deals, optimize pricing, and drive collaboration with Product and Tech to ensure seamless integrations and accelerated wallet

Qualifications

• 10+ years in Key Account Management, Partnerships, or Biz Dev.
• Proven track record of managing large accounts with significant GMV.
• Strong expertise in P&L, pricing, and commercial negotiations.

Responsibilities

• Own and drive revenue targets across B2B, banking, corporate partnerships, and marketplace channels.
• Build and strengthen CXO-level relationships with banks, corporates, and channel partners.
• Lead high-stakes negotiations and close large-scale deals.
• Drive retention, growth, and strategic expansion across accounts.
• Collaborate with Product, Tech, Finance, and Operations to deliver outcomes.

Skills

Key Account Leadership

GMV growth

P&L management

Strategic partnerships

Negotiations

Cross-functional leadership

Job description

About the Role

GyFTR is seeking a seasoned and strategic VP - Key Account Management to lead revenue growth, manage marquee partnerships, and drive large-scale business outcomes across B2B, banking, and enterprise ecosystems. This is a leadership role with end-to-end ownership of key accounts, P&L, and team performance.

Key Responsibilities (KRAs)

1. Revenue Growth & Business Expansion

• Own and drive overall revenue targets across B2B, banking, corporate partnerships, and marketplace channels


• Deliver on quarterly and annual revenue goals


• Identify, onboard, and scale high-value clients and strategic partners


• Expand category offerings and maximize wallet share across accounts

2. Strategic Partnerships & Key Account Management

• Build and strengthen CXO-level relationships with banks, corporates, and channel partners


• Own and grow marquee accounts across banking, PSU, and enterprise segments


• Lead high-stakes commercial negotiations and close large-scale deals


• Drive long-term account retention, growth, and strategic expansion

3. Product & Integration Excellence

• Ensure seamless integration and execution across client platforms


• Collaborate closely with product and tech teams for onboarding and delivery excellence


• Drive adoption of APIs, rewards infrastructure, and catalog solutions


• Enhance client experience through operational efficiency and innovation

4. P&L Ownership & Commercial Optimization

• Own and manage P&L for key accounts and business verticals


• Optimize margins across categories, partnerships, and offerings


• Define pricing strategies, discounting frameworks, and commercial models


• Continuously monitor cost vs revenue to ensure sustainable and scalable growth

5. Team Leadership & Cross-functional Collaboration

• Lead, mentor, and scale high-performing business and account management teams


• Drive a strong performance culture with clear accountability and KPIs


• Collaborate with cross-functional teams (Product, Tech, Finance, Operations) to deliver business outcomes


• Align internal stakeholders to achieve organizational goals

Desired Skills & Qualifications

• 10+ years of experience in Key Account Management, Partnerships, or Business Development


• Proven track record of managing large accounts with GMV of ₹100 Cr+


• Strong expertise in P&L management, pricing strategy, and commercial negotiations


• Experience in campaign management and scaling revenue-led initiatives


• Strong understanding of process automation and operational efficiency


• Excellent client-facing, stakeholder management, and relationship-building skills


• Demonstrated ability to lead and manage high-performing teams.

Target Industry Experience

• Gift Cards & Stored Value Solutions


• Channel Loyalty & Rewards Programs


• Banking Loyalty & Rewards Ecosystem


• Banking Digital / Fintech Platforms