Voice Process Executive (International)

TP; Mohali; On-site; INR 335,000 - 446,000; Full time

Job summary

TP in Mohali seeks an International Customer Support Representative to handle customer queries via voice, chat, or email. This role supports an overnight shift aligned with US/international processes and requires 0–3 years of experience.

You will provide timely resolutions, maintain detailed interaction records, and ensure high levels of customer satisfaction while following defined company processes and quality standards.

Qualifications

• 0–3 years of experience in customer support or similar roles.
• Available for night shift aligned with US/international processes.
• Strong communication and problem-solving skills.

Responsibilities

• Handle customer queries via voice, chat, or email.
• Provide timely and accurate resolutions to customer concerns.
• Deliver high-quality customer service and ensure satisfaction.
• Maintain detailed records of interactions and outcomes.
• Follow company processes and quality standards.

Skills

Customer service

Communication

Problem solving

Tools

CRM software

Job description

Position: International Customer Support Representative

Location: Mohali
Shift: Night Shift (US/International Process)
Experience: 0-3 Years

Salary : 30k TH, 4.2lpa
Employment Type: Full-Time

Key Responsibilities:

• Handle customer queries via voice, chat, or email.
• Provide timely and accurate resolutions to customer concerns.
• Deliver exceptional customer service and ensure customer satisfaction.
• Maintain detailed records of customer interactions.
• Follow company processes and quality standards.

HR RAHAT : 8108771884