Voice Process-Customer Support Executive

Square Business Services Pvt Ltd; Hyderabad; On-site; INR 127,000 - 152,000; Full time

Job summary

Square Business Services Pvt. Ltd. is seeking a Customer Support Executive (Voice Process) to handle customer calls, resolve queries, and maintain accurate records. You will deliver professional communication and collaborate with the team to meet process targets at a full-time, on-site site in Begumpet, Hyderabad.

The role offers an opportunity for fresh graduates to build skills in customer support within a growing BPO environment.

Qualifications

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.

Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.

Skills

Customer service

Communication

Teamwork

Record keeping

Job description

Customer Support Executive (Voice Process)

Company: Square Business Services Pvt. Ltd.

Location: Begumpet, Hyderabad

Job Type: Full-time | On-site Salary: 12,500 per month

About Square Business Services

Square Business Services is a growing BPO organization committed to delivering excellent customer experiences. We provide career opportunities for fresh graduates looking to build their skills in the customer support domain.

Role Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.