Voice & Non Voice - Freshers/Experienced

Tech Mahindra Limited; Mumbai Suburban; Presencial; INR 585.000 - 715.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

One-way cab facility

Fast onboarding

Competitive benefits

Descripción de la vacante

Tech Mahindra Limited in Mumbai invites applications for UK & Canadian Voice roles suitable for experienced professionals or freshers with excellent communication skills. The position requires Mumbai residency and willingness to work in rotational 24x7 shifts.

The role involves voice and chat processes, handling customer queries across time zones, and delivering high-quality service. Freshers with zero to 12 months of international voice experience are welcome to apply.

Formación

• Graduate or undergraduate degree.
• Freshers with excellent communication skills can apply.
• 0–12 months international voice process experience welcomed.

Responsabilidades

• Voice/Chat process handling.
• Provide excellent customer service across time zones.
• Resolve customer queries efficiently.
• Demonstrate strong communication and interpersonal skills.

Conocimientos

Voice process

Customer service

Communication

Interpersonal skills

Educación

Graduate/Undergraduate degree

Descripción del empleo

TECH MAHINDRA - HIRING FOR UK & Canadian Voice - Experienced/Freshers

Key Responsibilities:

• Voice Process/Chat Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 0-12 months of international voice process experience are also welcome to

Selection Process:

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation:

• Experienced Candidate: Up to 6.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package