UK & Canadian Voice Process - Experienced & Freshers

Tech Mahindra; Mumbai Suburban; On-site; INR 495,000 - 605,000; Full time

Benefits offered by this job

One-way cab facility

Quick onboarding process

Competitive benefits package

Job summary

Tech Mahindra in Mumbai is hiring for UK & Canadian Voice - Experienced roles. Freshers with excellent communication skills are welcome, including those with 0–12 months of international voice process experience. Candidates must be able to work in rotational shifts and meet the noted eligibility criteria.

Selection includes HR Interview, Voice and Accent assessment, and Ops Interview. Compensation for experienced candidates goes up to 5.5 LPA, with a quick onboarding process and cab facility for

Qualifications

• Graduate/Undergraduate degree required.
• Freshers with excellent communication skills are welcome.
• 0–12 months of international voice process experience are welcome.

Responsibilities

• Voice Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

Skills

Communication skills

Interpersonal skills

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR UK & Canadian Voice - Experienced

Key Responsibilities:

• Voice Process
• Provide excellent customer service to clients across different time zones
• Resolve customer queries effectively and efficiently
• Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

• Graduate/Undergraduate degree
• Freshers with excellent communication skills can apply (no prior experience required)
• Candidates with 0-12 months of international voice process experience are also welcome to

Selection Process:

• HR Interview
• VNA (Voice and Accent) Assessment
• Ops Interview

Compensation:

• Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

• Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• One-way cab facility (for addresses within designated boundaries)
• Quick onboarding process
• Competitive benefits package