Hiring For International Voice Process - Freshers/Experienced

Tech Mahindra; Mumbai Suburban; On-site; INR 495,000 - 605,000; Full time

Benefits offered by this job

One-way cab facility

Quick onboarding process

Competitive benefits package

Job summary

Tech Mahindra in Mumbai is hiring for UK & Canadian Voice roles. The position targets candidates capable of delivering high-quality customer service across time zones. 24x7 shift readiness is required, with a focus on clear communication and problem resolution.

Freshers are welcome; graduates with 0–12 months of international voice experience are preferred. Compensation ranges are aligned with last CTC and interview performance, up to 5.5 LPA.

Qualifications

• Graduate/Undergraduate degree required.
• Freshers with excellent communication skills can apply.
• 0–12 months of international voice process experience welcome.

Responsibilities

• Voice process handling for UK & Canadian clients.
• Provide excellent customer service across different time zones.
• Resolve customer queries efficiently and effectively.
• Demonstrate strong communication and interpersonal skills.

Skills

Voice Process

Customer Service

Communication Skills

Interpersonal Skills

Education

Graduate/Undergraduate degree

Job description

TECH MAHINDRA - HIRING FOR UK & Canadian Voice - Experienced

Key Responsibilities:

• - Voice Process
• - Provide excellent customer service to clients across different time zones
• - Resolve customer queries effectively and efficiently
• - Demonstrate strong communication and interpersonal skills

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

• - Graduate/Undergraduate degree
• - Freshers with excellent communication skills can apply (no prior experience required)
• - Candidates with 0-12 months of international voice process experience are also welcome to

Selection Process:

• - HR Interview
• - VNA (Voice and Accent) Assessment
• - Ops Interview

Compensation:

- Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

- Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

• - One-way cab facility (for addresses within designated boundaries)
• - Quick onboarding process
• - Competitive benefits package