Voice, Email & Chat Support

Nexgenhiringexperts; India; Remote; INR 305,000 - 365,000; Full time

Benefits offered by this job

100% Remote Work

Laptop Provided

Competitive Salary

Career Growth

Training & Support

Job summary

Wishup is seeking a Voice, Email & Chat Support agent for a night shift, fully remote in India. Freshers and experienced candidates can apply. The role involves handling voice calls, emails, and chats, with laptop provided by the company.

Candidate should have excellent English communication, multitask well, and demonstrate a customer-first approach. Train and support will be provided to excel in this remote position.

Qualifications

• Excellent English communication skills (verbal and written).
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills with a customer-first approach.
• Ability to work independently and meet deadlines.
• Basic computer proficiency and familiarity with customer service tools.

Responsibilities

• Respond to customer queries via voice, email, and chat in a professional and timely manner.
• Provide accurate information and troubleshooting support to resolve customer concerns.
• Maintain high customer satisfaction by delivering courteous and efficient service.
• Document customer interactions and update records in the system.
• Collaborate with internal teams to ensure seamless customer support operations.

Skills

Excellent English

Multitasking

Problem solving

Independent work

Basic computer proficiency

Education

Any Graduation

Job description

About the job Voice, Email & Chat Support

Job Title: Voice, Email & Chat Support (Night Shift) Remote

Company: Wishup

Job Type: Full-Time | Work from Home

Salary: Up to 30,000 per month

Shift: Night Shift

Location: Remote (India)

Education: Any Graduation

Experience: Freshers & Experienced Candidates Can Apply

Equipment: Company-provided laptop

Job Responsibilities:

• Respond to customer queries via voice calls, emails, and chat in a professional and timely manner.
• Provide accurate information and troubleshooting support to resolve customer concerns.
• Maintain high customer satisfaction by delivering courteous and efficient service.
• Document customer interactions and update records in the system.
• Collaborate with internal teams to ensure seamless customer support operations.

Required Skills & Qualifications:

Excellent English communication skills (both verbal and written).
Ability to multitask and work effectively in a fast-paced environment.
Strong problem-solving skills and a customer-first approach.
Ability to work independently and meet deadlines.
Basic computer proficiency and familiarity with customer service tools.

Why Join Us?

100% Remote Work Work from the comfort of your home.
Competitive Salary Earn up to 30,000 per month.
Career Growth Opportunities for learning and professional advancement.
Laptop Provided No need to worry about equipment.
Training & Support Receive guidance and mentorship to excel in your role.