Visa Counselor Kurukshetra

Western Overseas Study Ab; Chandigarh; On-site; INR 334,800 - 558,000; Full time

Benefits offered by this job

In-depth training in visa counseling

Exposure to global immigration systems

Part of a reputed brand

Job summary

A leading immigration consultancy in Chandigarh is looking for candidates to provide visa counseling and guidance to clients. The role involves handling calls, understanding client backgrounds, and providing information on visa processes for various countries. Ideal candidates should have 2-3 years of experience, good communication skills in English and Hindi, and a customer-oriented approach. You will gain in-depth knowledge of immigration systems and receive structured training in visa counseling.

Qualifications

• 2 - 3 years of experience in visa or immigration guidance.
• Ability to handle queries professionally and maintain detailed records.
• Fluency in English and Hindi required.

Responsibilities

• Handle inbound and outbound calls regarding visa and immigration.
• Understand client profiles and provide clear information on processes.
• Collaborate with teams for seamless client onboarding.

Skills

Good communication skills

Convincing skills in English and Hindi

Customer-oriented

Patience

Education

Graduate in any discipline

Job description

Experience Required:2 - 3 Years

Job Description:

Key Responsibilities:

• Handle inbound and outbound calls to prospective clients seeking visa and immigration guidance.

• Understand client profiles, academic/professional backgrounds, and immigration aspirations.

• Provide accurate and clear information on visa processes for countries like Canada, Australia, the UK, USA, and more.

• Explain services, courses (IELTS/PTE coaching), and schedule consultations with expert counselors.

• Maintain detailed records of interactions and follow up with leads to ensure conversion.

• Collaborate with the counseling and operations teams to ensure seamless client onboarding.

Required Skills & Qualifications:

• Good communication and convincing skills in English and Hindi.

• Graduate in any discipline.

• Customer-oriented, patient, and able to handle queries professionally.

What You Will Gain:

• In-depth knowledge of global immigration and education systems.

• Structured training in visa counseling.

• Be part of a reputed brand that transforms lives through ethical consulting.