Virtual Assistant
CXOhive
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Benefits offered by this job
Job summary
Qualifications
- Experience with a Coach/Trainer/Consultant, customer and marketing exposure acceptable.
- Strong understanding of customer interaction principles.
- Fluent in English, conversational in Hindi or South Indian language.
Responsibilities
- Onboard new customers into programs and communities.
- Manage customer queries via email and support channels.
- Create and send newsletters.
Skills
Tools
Job description
Virtual Assistant (AI‑Savvy) – Global Leadership Coaching Business
We are a fast‑growing global leadership coaching and transformation company led by a globally recognized CXO Leadership Coach, TEDx Speaker, and Top Leadership Coach in India. At CXOhive.com we aim to help Leaders, teams and organisations get 10x results in all areas of Leadership and Growth. We offer Executive and Leadership coaching.
The Global CXO Accelerator is part of CXOhive.com, aimed at mid‑career leaders. The mission is to help mid‑career professionals become Global CXOs, achieve ₹1Cr+ careers, and build holistic success by combining science, strategy, and Indian wisdom. We operate at the intersection of Executive and Leadership Coaching and Global Community Building.
We are looking for a highly dependable, AI‑savvy, full‑time Virtual Assistant who can act as a right hand to the founder, manage end‑to‑end operations, and ensure a seamless experience for our global community. This is not a basic VA role. The role requires customer handling ability, tech savvy, AI enabled, ownership, maturity, discretion, and execution excellence. As a full‑time resource you are expected to contribute to all initiatives new and existing within working hours. Ability and openness to learn quickly is important as AI has opened a whole new world of opportunities.
- Monday to Friday: 10:00 AM – 7:30 PM (approx 9 hrs, flexible)
- Saturday: 8:25 am to 5:25 pm (includes a session starting at 8:30 am)
- Commitment: 6 days per week
- Customer Experience & Support
- Onboard new customers into programs and communities
- Provide access to Learning Management Systems (Tagmango LMS currently, may change)
- Handle customer queries via email and support channels
- Manage testimonials and feedback collection
- Support webinar and event participants (Zoom, WhatsApp groups)
- Upload and manage courses on LMS tools
- Create course thumbnails and structure modules
- Ensure smooth user access and experience
- Email Marketing & Automation
- Create and send newsletters
- Segment audiences and update lists
- Execute automated email sequences
- Handle both customer and non‑customer communication
- Content & Design Execution
- Design thumbnails, newsletter covers, and social media posts
- Rebrand existing assets (slides, PDFs, workbooks, books, JPEGs)
- Social Media & Growth Support
- Post content across LinkedIn, Instagram, Facebook, Twitter (X), YouTube (upload videos, SEO, create thumbnails), Podcasts (upload videos, SEO, create thumbnails)
- WhatsApp Marketing: create JPEGs, manage and post content
- Create LinkedIn posts (text, carousels, articles)
- Send connection requests to relevant professionals
- Assist with content planning for releases and campaigns
- Content Creation & Repurposing
- Create ebooks, articles, and summaries of HBR‑style articles
- Convert documents into slides and create summaries for newsletters and social media
- Manage Zoom sessions (especially Saturday sessions)
- Send WhatsApp invites and reminders, coordinate participants and access, support live session execution
- Marketing & Growth Execution
- Post ads across platforms
- Assist in SEO reporting
- Compile content from websites and industry leaders
- Support funnel execution (webinars, landing pages, campaigns)
- Administrative & Operational Excellence
- Maintain strict confidentiality of all business data
- Manage files, drives, and internal systems securely
- Assist founder with day‑to‑day execution tasks
- YouTube Production
- Create thumbnails, optimise videos with SEO, conduct competitive research, and release videos
- WhatsApp Creative Design and Automation
- Design creative JPEGs and messages; proficiency with AI tools (ChatGPT, Claude, Gamma, Canva) is an advantage
- Prior experience working with a Coach/Trainer/Consultant; customer and marketing exposure is also acceptable
- Strong understanding of customer interaction and digital marketing basics
- Full‑time commitment and high motivation in a fast‑paced environment
- Experience with LMS platforms (Tagmango preferred), email marketing tools (ConvertKit preferred), social media channels (LinkedIn, Insta, FB, X)
- Knowledge of YouTube thumbnails and SEO, basic audio and video editing, podcasting support
- Fluent in English with conversational ability in Hindi or a South‑Indian language
- High level of trustworthiness and discretion
- Willingness to learn AI tools and new skills quickly
- Mature, responsible, proactive, and excellent customer‑service orientation
- Strong attention to detail, execution‑focused, organized and process‑driven
- Calm under pressure, high growth and ownership mindset
- Independent worker requiring low supervision
- Not suitable for part‑time, temporary freelance roles
- Not suitable for freshers
- Not suitable for those unwilling to learn AI or new skills
- Not suitable for those with low patience or rude behaviour
- Not suitable for a role that follows only the job description without initiative
- Exposure to global leadership coaching business
- Direct work with a top leadership coach
- Learning in executive branding, digital business building, and AI‑enabled operations
- Operations Manager
- Program Manager
- Salary negotiable based on experience and capabilities
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