Virtual Acquisition Manager NRI- Mumbai Ghansoli- NIGHT SHIFT

Axis Bank; Navi Mumbai; On-site; INR 320,000 - 520,000; Full time

Job summary

Axis Bank is seeking a Virtual Acquisition Manager for our Mumbai (Ghansoli) location to engage customers digitally and onboard liability products. This role emphasizes cross-sell opportunities and strong client interactions to deliver tailored financial solutions.

The candidate should be proficient in English, have 2–5 years BFSI experience, and be able to meet targets while maintaining high service standards in a night-shift, on-site setup.

Qualifications

• Graduate or postgraduate from a recognized institution.
• 2–5 years in a relevant BFSI role.

Responsibilities

• Manage liability product acquisition through digital leads and onboard customers.
• Achieve monthly targets via effective conversion and cross-sell across investments, assets and cards.
• Utilize banking systems and tools to deliver end-to-end client support.
• Adhere to internal control policies and guidelines.

Skills

Banking experience

English communication

Lead generation

Cross-selling

Teamwork

Sales orientation

Education

Graduate or Postgraduate

Job description

Virtual Acquisition Manager NRI Bangalore (ONLY MALE CANDIDATES)

Location : Mumbai ., Ghansoli

Shift : Night Shift

Contact : Ganesa Subramanian

Good English communication

About OCC:

Outbound Contact Center engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Outbound Contact Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience

About the Role:

The Virtual Acquisition Manager (VAM) uses business acumen, operational knowledge and impactful client interactions to identify and deliver the right product solution to prospective customers and explore other cross-sell opportunities to them. The Virtual Acquisition Manager (VAM) needs to be proficient in the core NTB liability product being offered andpossess working knowledge of Retail Asset products, Banking operations, Investment options and Cardproducts

Key Responsibilities

• Manage the liability product acquisition thru leads from digital channel and propensity bases, delivering our prospective liability clients a superior customer experience. Acting as a single point of contact till the customer is on boarded.
• Achieve the monthly assigned business targets through effective conversion ratio, right product mix, defined average sourcing value and cross-sales generating fee income across investment, assets and cards.
• Effectively utilize all applications, tools, and databases used to process transparent end to end client support. Proficient with systems related to Banking transactions and services
• Strictly adhere to the internal control policies and ensure that the organization's activities are carried out in accordance with the set guidelines

Qualifications:

Optimal qualification for success on the job is:

• Graduate or Post graduate from a recognized institution.
• 2- 5 years relevant role/ BFSI sector.

Role Proficiencies:

For successful execution of the job, the candidate should possess the following:

• Proficiency in systems related to Banking transactions and services.
• Good communication skills in both English and local language.
• Excellent lead generation and conversion skill.
• Ability to handle pressure and meet deadlines.
• Ability to successfully work as a part of a team.
• High sales orientation to meet the sales targets consistently.
• Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.