Virtual Relationship Manager-NRI - Bangalore - Whitefield

Axis Bank; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Axis Bank is seeking a Virtual Relationship Manager for the Bangalore Whitefield area to manage an NRI portfolio with premium service and revenue growth. You will drive cross-sell across investments, assets, and banking products while deepening client relationships.

The role requires strong English communication, 2.5 years in BFSI, and familiarity with mutual funds, insurance, PMS, and structured products. Local language skills are valued in this on-site position at a Bengaluru branch.

Qualifications

• Graduate or postgraduate degree from a recognized institution.
• Around 2.5 years of BFSI experience.
• Excellent English and local language communication.
• Strong relationship-building and cross-sell capabilities.
• Familiarity with mutual funds, insurance, PMS, and structured products.

Responsibilities

• Achieve revenue targets (IPG and cross-sell) from mapped NRI customers.
• Provide premium customer service and manage client relationships.
• Drive CASA deepening, NTB lead generation, and NDIAS services.
• Cross-sell investment, asset, card, and liability products.
• Ensure compliance with internal controls and regulatory guidelines.

Skills

Interpersonal skills

Analytical skills

Retail banking knowledge

Digital channels knowledge

English communication

Education

Graduate/PG degree

Job description

VRM - Virtual Relationship Manager - Axis Bank - Bangalore Whitefield

Job location :Bangalore Whitefield

Candidates with Good english commn skills

We are looking for a dynamic and customer-focused Virtual Relationship Manager to manage our NRI portfolio. The role involves premium service delivery, revenue generation through cross-sell and up-sell, and deepening customer relationships.

Key Responsibilities:

• Achieve revenue targets (IPG and cross-sell) from mapped NRI customers.
• Provide premium customer service and manage client relationships.
• Drive CASA deepening, NTB lead generation, and NDIAS services.
• Cross-sell investment, asset, card, and liability products.
• Ensure compliance with internal controls and regulatory guidelines.
• Use digital tools and systems for end-to-end client support.

Required Competencies:

• Strong interpersonal and analytical skills.
• Knowledge of retail banking and digital channels.
• Excellent communication in English and local language.
• Proven lead generation and conversion abilities.
• High sales orientation and ability to meet targets.
• Teamwork, resilience, and motivation to build new functions.
• Familiarity with Mutual Funds, Insurance, PMS, and structured products.

Qualifications & Experience:

• Graduate or Postgraduate from a recognized institution.
• 2.5 years of relevant experience in BFSI sector.