Vice President (Rupnagar)

Knack RCM; Rupnagar; On-site; INR 3,000,000 - 6,000,000; Full time

Job summary

Knack RCM is seeking a Vice President Revenue Cycle Management to lead end-to-end revenue cycle operations across Mohali and Jaipur, driving financial performance and client satisfaction. This senior leader shapes strategy, optimizes processes, and builds high-performing teams to deliver sustainable growth and efficiency.

The role requires deep RCM expertise, strong leadership, and a track record of automation-driven transformation in a multi-client environment.

Qualifications

• Bachelor's degree mandatory.
• MBA / Healthcare Management preferred.
• Industry certifications (AAPC, AHIMA, Lean Six Sigma) a plus.
• 15–20 years of experience in Revenue Cycle Management in senior roles.

Responsibilities

• Define and execute RCM strategy aligned with organizational goals and drive growth, efficiency, and scalability.
• Oversee end-to-end RCM lifecycle across onboarding, eligibility, coding, submissions, posting, AR, and denial management.
• Drive revenue realization, cash flow, reduce AR days, and minimize revenue leakage.
• Ensure compliance with CMS, HIPAA, and payer guidelines; maintain audit readiness.
• Manage client/stakeholder relationships, escalations, governance calls, and QBRs.
• Lead large RCM teams and develop leadership, training, and accountability.

Skills

Leadership

RCM knowledge

Strategic thinking

Analytical skills

Communication

Automation & improvement

Education

Bachelor's degree

MBA / Healthcare Management

Certifications (AAPC/AHIMA)

Job description

Job SummaryThe Vice President Revenue Cycle Management (RCM) is a senior leadership role responsible for overseeing end-to-end revenue cycle operations, driving financial performance, ensuring compliance, and enhancing client satisfaction. The role focuses on optimizing processes, maximizing revenue realization, and building scalable, high-performing RCM : Mohali and Jaipur

Key Responsibilities

Strategic Leadership

Define and execute RCM strategy aligned with organizational goals- Drive revenue growth, operational efficiency, and scalability- Partner with executive leadership on long-term growth initiatives- Lead transformation initiatives including automation and digital adoption

Operations Management

Oversee end-to-end RCM lifecycle including:- Patient/Client onboarding, eligibility & authorization- Charge capture, coding (CPT, ICD-10, HCPCS where applicable)- Claim submission & clearinghouse management- Payment posting and reconciliation- Accounts Receivable (AR) follow-ups and collections- Denial management, appeals, and write-offs- Establish and maintain productivity, quality, and TAT standards

Financial Management

Drive revenue realization, collections, and cash flow improvement- Reduce AR days and minimize denials and revenue leakage- Track and improve key financial metrics and KPIs- Manage budgets, cost optimization, and profitability

Compliance & Quality Assurance

Ensure adherence to industry regulations (CMS, HIPAA, payer guidelines)- Maintain audit readiness and compliance standards- Implement quality assurance frameworks and continuous improvement initiatives- Lead internal audits and corrective action plans

Client & Stakeholder Management

Build and maintain strong relationships with clients and stakeholders- Handle escalations, governance calls, and performance reviews (QBRs)- Support current client onboarding, transitions, and expansions- Drive high client satisfaction and retention

People Leadership

Lead large RCM teams comprising Managers, AVPs, and Directors- Build leadership pipeline and succession planning- Drive performance management, training, and employee engagement- Enable a high-performance and accountability-driven culture

Key Skills & Competencies

Strong leadership and people management skills- Deep understanding of RCM processes and healthcare billing workflows- Strategic thinking and business acumen- Excellent analytical and problem-solving abilities- Strong communication and stakeholder management skills- Experience in automation, process improvement, and transformation initiatives

Qualifications

Bachelors degree (mandatory)- MBA / Healthcare Management preferred- Industry certifications (AAPC, AHIMA, Lean Six Sigma, etc.) are a plus

Experience

1520+ years of experience in Revenue Cycle Management- Proven track record in senior leadership roles (Director / AVP / VP)- Experience managing large teams and multi-client operations- Exposure to healthcare billing and reimbursement processes .