Vice President

Knack RCM; Mohali; On-site; INR 7,000,000 - 11,000,000; Full time

Job summary

Knack RCM in Mohali/Jaipur seeks a senior leader to helm Revenue Cycle Management, driving end-to-end operations, financial performance, compliance, and client satisfaction. The Vice President will shape strategy, optimize processes, and lead large multi-client teams, partnering with executive leadership on growth initiatives, automation, and quality assurance to deliver measurable value.

Face of RCM excellence, you will foster a high-performance culture and ensure audit readiness across all

Qualifications

• 15–20+ years in Revenue Cycle Management.
• Proven track record in senior leadership (Director/AVP/VP).
• Experience managing large multi-client operations.
• Exposure to healthcare billing and reimbursement processes.
• Industry certifications (AAPC, AHIMA) are a plus.

Responsibilities

• Define and execute RCM strategy aligned with organizational goals.
• Drive revenue growth, operational efficiency, and scalability.
• Partner with executive leadership on long-term growth initiatives.
• Lead transformation initiatives including automation and digital adoption.
• Oversee end-to-end RCM lifecycle: onboarding, eligibility, coding, submission, posting, AR, denials, and compliance.
• Maintain productivity, quality, TAT standards; track KPIs and budgets.

Skills

Strategic leadership

RCM expertise

Process improvement

Stakeholder management

Team leadership

Data-driven decision making

Automation experience

Regulatory compliance

Communication skills

Problem solving

Education

Bachelor's degree in healthcare administration

Tools

CPT coding

ICD-10 coding

HCPCS

Clearinghouse systems

Job description

The Vice President – Revenue Cycle Management (RCM) is a senior leadership role responsible for overseeing end-to-end revenue cycle operations, driving financial performance, ensuring compliance, and enhancing client satisfaction. The role focuses on optimizing processes, maximizing revenue realization, and building scalable, high-performing RCM operations.

Location

Mohali and Jaipur

Key Responsibilities

Strategic Leadership

• Define and execute RCM strategy aligned with organizational goals
• Drive revenue growth, operational efficiency, and scalability
• Partner with executive leadership on long-term growth initiatives
• Lead transformation initiatives including automation and digital adoption

Operations Management

• Oversee end-to-end RCM lifecycle including:
• Patient/Client onboarding, eligibility & authorization
• Charge capture, coding (CPT, ICD-10, HCPCS where applicable)
• Claim submission & clearinghouse management
• Payment posting and reconciliation
• Accounts Receivable (AR) follow-ups and collections
• Denial management, appeals, and write-offs
• Establish and maintain productivity, quality, and TAT standards
• Drive revenue realization, collections, and cash flow improvementReduce AR days and minimize denials and revenue leakage
• Track and improve key financial metrics and KPIs
• Manage budgets, cost optimization, and profitability

Compliance & Quality Assurance

• Ensure adherence to industry regulations (CMS, HIPAA, payer guidelines)
• Maintain audit readiness and compliance standards
• Implement quality assurance frameworks and continuous improvement initiatives
• Lead internal audits and corrective action plans

Client & Stakeholder Management

• Build and maintain strong relationships with clients and stakeholders
• Handle escalations, governance calls, and performance reviews (QBRs)
• Support new client onboarding, transitions, and expansions
• Drive high client satisfaction and retention
• Lead large RCM teams comprising Managers, AVPs, and Directors
• Build leadership pipeline and succession planning
• Drive performance management, training, and employee engagement
• Enable a high-performance and accountability-driven culture
• Strong leadership and people management skills
• Deep understanding of RCM processes and healthcare billing workflows
• Strategic thinking and business acumen
• Excellent analytical and problem-solving abilities
• Strong communication and stakeholder management skills
• Experience in automation, process improvement, and transformation initiatives

Qualifications

• Industry certifications (AAPC, AHIMA, Lean Six Sigma, etc.) are a plus

Experience

• 15–20+ years of experience in Revenue Cycle Management
• Proven track record in senior leadership roles (Director / AVP / VP)
• Experience managing large teams and multi-client operations
• Exposure to healthcare billing and reimbursement processes