Revenue Cycle Management (RCM) Specialist (Gurugram)

NLB Services; Gurugram District; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

NLB Services is seeking a seasoned RCM professional with end-to-end expertise in patient access, coding, billing, claims processing, denial management, payment posting, collections and revenue integrity. The role emphasizes automation and AI-driven transformation across healthcare payer and provider operations.

The ideal candidate will contribute as SME on RCM initiatives, collaborate with technical and product teams, and help accelerate solution design with best-practice processes and strong

Qualifications

• Deep hands-on expertise across the complete RCM process lifecycle.
• Strong domain knowledge within healthcare payer/provider operations.
• Ability to provide business and operational context to support AI-driven automation solutions.
• Experience working with technical and product teams to define requirements and prototypes/POCs.
• Robust analytical and problem-solving skills with the ability to translate business processes into automation opportunities.
• Excellent communication and documentation skills.

Responsibilities

• Serve as an individual contributor and SME for RCM-related initiatives.
• Support proposal development, RFP responses, solution articulation, and content creation.
• Work with business and technical teams to identify automation opportunities and define use cases.
• Provide process expertise and industry best practices to accelerate solution design and client discussions.

Skills

RCM lifecycle knowledge

Healthcare payer/provider operations

Automation & AI awareness

Requirements gathering with tech teams

Education

Bachelor/Master in healthcare management or related

Tools

Process automation tools

Job description

This prospect is within a Healthcare Insurance account, and we are looking for a seasoned professional with a strong understanding of the end-to-end Revenue Cycle Management lifecycle, including patient access, charge capture, coding, billing, claims processing, denial management, payment posting, collections, and revenue integrity.

The candidate should possess

• Deep hands-on expertise across the complete RCM process lifecycle.
• Strong domain knowledge within healthcare payer/provider operations.
• Ability to provide business and operational context to support the development of AI-driven automation solutions.
• Experience working closely with technical and product teams to help define requirements and develop prototypes/POCs.
• Robust analytical and problem-solving skills with the ability to translate business processes into automation opportunities.
• Excellent communication and documentation skills.

Key Responsibilities

• Serve as an individual contributor and SME for RCM-related initiatives.
• Support proposal development, RFP responses, solution articulation, and content creation.
• Work with business and technical teams to identify automation opportunities and define use cases.
• Provide process expertise and industry best practices to accelerate solution design and client discussions.

Please prioritize profiles that combine strong RCM operational experience with an interest or exposure to automation, AI, and digital transformation initiatives.