Senior Account Manager

Hashtag Inc.; Chennai District; On-site; INR 2,200,000 - 3,600,000; Full time

Job summary

Hashtag Inc. in Chennai is seeking a Senior Account Manager to own our most important brands and the client relationships behind them. You will define strategy, guide growth, and shape integrated campaigns with our creative teams.

You will mentor Brand Partners, deepen senior client trust, and lead money conversations to expand renewals and new scopes. This role requires 5–7 years in brand servicing and a proven record of turning insights into outcomes.

Qualifications

• 5–7 years in brand/client servicing at a creative or digital agency.
• A genuine brand thinker who reads industries and markets fast.
• A trusted relationship-builder who holds senior clients with ease.
• Strong at bringing creative teams together to build integrated work.
• A natural mentor who makes the people around them better.
• Composed, credible, and hands-on where it counts.

Responsibilities

• Own the brands that matter: strategy, direction, and growth.
• Read industries deeply and provide senior business-level counsel.
• Shape integrated creative solutions with teams: campaigns, content, film, design, digital.
• Own outcomes: relevance, growth, and results.
• Grow the book by expanding scopes; drive renewals and expansion.
• Lead the team and mentor Brand Partners.

Skills

Brand strategy

Client relationship management

Team leadership

Integrated campaigns

Industry analysis

Job description

At Hashtag, the Senior Account Manager owns our most important brands and the relationships behind them. You make our biggest clients win; you're the partner they trust with the hard calls, and you set the standard for how every brand is owned.

You love brands and read them like an owner and can walk into any business or industry, see what makes it win, and shape where it should go. You bring the thinking, build the work with our creative teams, and carry the client relationships that define our reputation while making every partner around you sharper.

It's a role for someone who wants to own the brands that matter, grow real client relationships, and lead. If that's you, this one's for you.

What You'll Do

Own the Brands That Matter

• Own where our most important brands are headed: their strategy, direction, and growth.
• Read industries and markets deeply, and bring senior, business-level counsel.
• Shape integrated creative solutions and build them with our teams: campaigns, content, film, design, digital.
• Own their outcomes: relevance, growth, and results.

Own the Senior Relationships

• Own the client relationships that define our reputation.
• Be a genuine counsel: clients come to you for the big calls on their brand and their business.
• Turn trust into growth: deepen relationships and expand what we build together.

Grow the Book

• Own the commercial health of your accounts and find the growth inside them.
• Shape and pitch new scopes; turn great work into renewals and expansion.
• Lead the money conversations that matter, within agreed limits.

Lead the Team

• Mentor Brand Partners on strategy, industry-reading, client-handling, and craft.
• Raise the bar on how brands are owned across the pod.
• Be the person the team leans on and the reason the standard holds.

What Success Looks Like (First 6 Months)

• Your marquee brands are growing and cited as our best work.
• Your senior clients trust you with more of their business.
• The partners you mentor visibly level up.
• You've grown at least one account through new scope or expansion.

Who You Are

• 5–7 years in brand/client servicing/account leadership at a creative or digital agency.
• A genuine brand thinker who reads industries and markets fast.
• A trusted relationship-builder who holds senior clients with ease.
• Strong at bringing creative teams together to build integrated work.
• A natural mentor who makes the people around them better.
• Composed, credible, and hands-on where it counts.

Nice-to-Haves (Optional)

• Experience pitching scopes, leading renewals, or growing a book.
• Fluent at turning performance into direction.
• Ambition to grow into Head of Brand Partnerships.

The Vibe

• High trust, high ownership: the brands and clients we can't get wrong.
• You'll work directly with founders on our defining accounts.
• Room to lead, grow a book, and build your own bench.

This isn't a role where you manage from a distance. It's where you own the brands that matter most, hold the relationships that define us, and lift the team that owns the rest. If you want to be the partner clients trust and the leader juniors learn from, this is where you belong.