Vice President

Howden; Mumbai; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Howden in Mumbai seeks a Team Leader for Reinsurance Operations (Facultative & Treaty) to manage end-to-end operations, drive process improvements, and ensure regulatory compliance across Fac and Treaty divisions.

You will lead a team, oversee premium processing, settlements, and reporting, and coordinate with international colleagues to deliver AQ-ready operational outputs and robust control environments.

Qualifications

• Bachelor’s degree in insurance, commerce, finance or related discipline.
• Professional qualifications such as AIII, ACII, CPCU, or equivalent will be preferred.
• 8–12 years of experience in Reinsurance Operations.

Responsibilities

• Lead day-to-day operations relating to Facultative and Treaty reinsurance business.
• Establish and maintain operational controls to ensure accuracy and efficiency.
• Monitor SLAs to ensure timely execution.
• Coordinate with international colleagues for global reporting.
• Oversee processing and documentation of facultative placements across lines of business.
• Monitor facultative premium bookings, collections, settlements, and outstanding balances.
• Support claims administration and coordinate communication among stakeholders for facultative claims.
• Supervise treaty administration including proportional and non-proportional treaties; ensure accurate setup, maintenance, and validation.
• Manage treaty accounting and reconciliation activities; coordinate renewal activities.
• Oversee premium processing, collections, remittances, and settlements; ensure timely closing and reporting.
• Maintain audit-ready documentation and regulatory compliance.

Skills

Team leadership

Process improvement

Regulatory compliance

Operational excellence

Education

Bachelor’s degree in insurance, Commerce, Finance, Business Administration, or related discipline

Tools

Reinsurance Systems and Operational Controls

Job description

Team Leader - Reinsurance Operations (Facultative & Treaty)

Role Purpose

The Team Leader - Reinsurance Operations (Facultative & Treaty) is responsible for managing end-to-end operational activities related to Facultative and Treaty reinsurance operations. The role ensures operational excellence, regulatory compliance, process efficiency, and effective coordination among both Fac and Treaty divisions. The incumbent will lead a team of operations professionals, oversee transaction processing, ensure adherence to service standards and timelines, and drive process improvements to support business growth.

Key Responsibilities

Reinsurance Operations Management

• Lead and oversee day-to-day operations relating to Facultative and Treaty reinsurance business.
• Establish and maintain operational controls to ensure accuracy and efficiency.
• Monitor operational deliverables and service-level agreements (SLAs) to ensure timely execution.
• This role will also involve creation of reports, formats as per global reporting requirements by coordinating with international colleagues.

Facultative Reinsurance Operations

• Oversee processing and administration of facultative placements across various lines of business.
• Coordinate placement documentation between insurers, brokers, and reinsurers.
• Ensure issuance and maintenance of placement slips, cover notes, confirmations, and contractual records.
• Monitor facultative premium bookings, collections, settlements, and outstanding balances.
• Support claims administration and facilitate communication among stakeholders for facultative claims.

Treaty Reinsurance Operations

• Supervise treaty administration activities including proportional and non-proportional treaty arrangements.
• Ensure accurate treaty setup, maintenance, and validation within operational systems.
• Review treaty statements, premium bordereaux, commission calculations, and settlement records.
• Manage treaty accounting and reconciliation activities with clients and reinsurers.
• Coordinate treaty renewal activities and ensure timely execution of operational requirements.

Technical Accounting and Financial Administration

• Oversee premium processing, collections, remittances, and settlement activities.
• Ensure accurate preparation and reconciliation of accounts, statements, reports.
• Monitor outstanding receivables and payables and coordinate collection activities.
• Collaborate with finance teams to ensure timely closing and reporting.

Contract Administration and Documentation

• Ensure accurate maintenance and filing of treaty and facultative agreements.
• Monitor completeness and quality of contractual documentation.
• Manage document management systems and operational records.
• Ensure compliance with contractual obligations, regulatory requirements, and internal policies.
• Maintain audit-ready documentation and records.

Process Improvement and Operational Excellence

• Identify opportunities to improve operational efficiency, productivity, and service quality.
• Implement process standardization and best practices across operations.
• Drive automation and digital transformation initiatives where applicable.
• Develop and monitor operational KPIs, dashboards, and management reports.
• Participate in business process reviews and operational enhancement projects.

Risk, Compliance and Governance

• Ensure adherence to regulatory requirements, company policies, and operational procedures.
• Implement appropriate controls to mitigate operational and financial risks.
• Support internal audits, compliance reviews, and risk assessments.
• Monitor and report operational incidents and process exceptions.
• Promote a culture of accountability, governance, and control.

Team Leadership and People Management

• Lead, motivate, and develop the Reinsurance Operations team.
• Allocate workloads and ensure optimal utilization of resources.
• Conduct performance reviews and provide coaching and mentoring.
• Identify training needs and support capability development.
• Foster a collaborative, customer-focused, and high-performance culture.

Key Performance Indicators (KPIs)

• Accuracy and timeliness of facultative and treaty transactions.
• Achievement of operational service-level agreements (SLAs).
• Premium and claims settlement turnaround times.
• Reconciliation and accounting accuracy.
• Client and reinsurer satisfaction levels.
• Outstanding receivables and settlement performance.
• Process efficiency and productivity improvements.
• Audit and compliance outcomes.
• Team engagement and performance metrics.

Desired Qualifications

• Bachelor’s degree in insurance, Commerce, Finance, Business Administration, or related discipline.
• Professional qualifications such as AIII, ACII, CPCU, or equivalent will be preferred.

Experience Required

• 8-12 years of experience in Reinsurance Operations, Technical Accounting, Reinsurance Broking Operations, or Insurance Operations.
• Strong experience of handling both Facultative and Treaty reinsurance operations.
• Experience managing premium processing, treaty administration, claims handling, and reconciliation activities.
• Prior team leadership or supervisory experience preferred.
• Facultative and Treaty Reinsurance Administration
• Reinsurance Accounting and Settlements
• Premium and Claims Processing
• Contract Administration
• Reinsurance Systems and Operational Controls